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SURVEILLANCE OFFICER

Saratoga Casino Hotel

Saratoga Springs, NYFull-time$19.25/hrPosted 1mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation
$19.25/hr
Location
Saratoga Springs, NY
Schedule
Full-time
Work Authorization
Not specified

Job overview

Saratoga Casino Hotel is hiring a SURVEILLANCE OFFICER. The Surveillance Officer at Saratoga Casino Hotel promotes outstanding relations with guests and team members by providing friendly, swift, and responsible service. This role involves conducting surveillance through the CCTV system to identify, record, and document procedural violations and unusual activities, communicating violations to supervisory personnel, and preparing reports.

Key focus areas include Conduct surveillance through the CCTV system utilizing necessary equipment, Identify procedural violations and unusual activities, and Record procedural violations and unusual activities.

Successful candidates bring Must Be 18+ and Vision Correctable To 20/20. Important skills include Communication, Read And Interpret Documents, Apply Common Sense Understanding, and Computer Literate. Preferred (not required): CCTV System, Identify Procedural Violations, Record Procedural Violations, and Document Procedural Violations.

Skills & qualifications

RequiredNice to have

Skills

CommunicationRead and Interpret DocumentsApply Common Sense UnderstandingComputer LiterateCCTV SystemIdentify Procedural ViolationsRecord Procedural ViolationsDocument Procedural ViolationsIdentify Unusual ActivitiesRecord Unusual ActivitiesDocument Unusual ActivitiesCommunicate ViolationsAccurate and Detailed DocumentationPrepare ReportsConduct Video ReviewsDocument Equipment MalfunctionsCompliance With Regulatory RequirementsCustomer Relations

Qualifications

Must Be 18+Vision Correctable to 20/20Previous Casino Surveillance ExperienceAble to Lift and Carry 30 Lbs OccasionallyAble to Sit for 6-8 HoursAbility to Work Flexible Schedules

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off

Full job description

Active - Non Union full-time

Saratoga Springs, NY, US

Salary Range: $19.25 To $19.25 Hourly

Do you thrive in a fast-paced & exciting environment? Do you have a passion for bringing joy to others? Do you want to be part of a company that not only cares for and uplifts their team members but also the community around them? Then Saratoga Casino Hotel may be the place for you! We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.

About Us:

As the premier entertainment destination for the Capital Region, Saratoga Casino Hotel consistently strives to fulfil one promise to all of our guests, “To create special experiences one guest at a time.” If you would like to be part of the amazing team of people it takes to fulfil this special promise, Saratoga Casino Hotel welcomes you to apply!

Your Role:

Our successful Surveillance Officers promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team base environment where everyone consistently uplifts and supports each other through detail oriented work and regularly doing what it takes to ensure all necessary work completed.

Keys to Success in this Role:

  • At least 18 years of age

  • Previous experience in casino surveillance preferred.

  • Excellent written and verbal communication skills required.

  • Ability to read and interpret documents.

  • Ability to apply common sense understanding to carry out instructions.

  • Must be computer literate.

  • Vision must be correctable to 20/20.

  • Conducts surveillance through the CCTV system utilizing the necessary equipment to identify, record and document procedural violations and unusual activities.

  • Communicates violations in a timely manner to appropriate supervisory personnel and follows up with accurate and detailed documentation.

  • Prepares additional reports when applicable.

  • Conducts video reviews as assigned.

  • Documents equipment malfunctions.

  • Responsible for compliance with all related State and company regulatory requirements

  • Performs all other duties as assigned.

  • Promotes outstanding customer relations.

  • Able to lift and carry 30 lbs. occasionally.

  • Able to sit for 6-8 hours.

  • Ability to work flexible schedules due to the needs of the business, including evenings, weekends and holidays.

Why Saratoga Casino Hotel?

  • Competitive Medical, Dental, & Vision Insurance

  • Vacation & Sick Time That Promote Work/Life Balance

  • Company Paid Life Insurance

  • 401(k) with 4% Match

  • Free Employee Assistance Program

  • Robust Employee Recognition Program

  • $20.00 YMCA Memberships.

  • Local and National Discount Programs Through EAP & Tickets@Work

  • STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America.

  • Unlimited growth potential

  • Delicious FREE Meals in Our Team Dining Facility

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