Service Writer
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At a glance
Job overview
Meineke Car Care Centers is hiring a Service Writer. The Service Writer/Assistant Store Manager at Meineke Car Care Centers in Ocala, FL will handle customer calls, schedule appointments, build and present repair estimates, sell recommended services, and support daily store operations while ensuring timely repairs and a welcoming front‑of‑house environment.
Key focus areas include Answer calls, schedule appointments, and manage daily customer flow, Build estimates and present repair recommendations and inspections clearly and confidently, and Sell recommended services, turning estimates into approvals.
Preferred (not required): Communication, Automotive Service Writing, Service Advising, and Sales.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Benefits:
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401(k)
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401(k) matching
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Competitive salary
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Dental insurance
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Employee discounts
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Health insurance
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Paid time off
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Vision insurance
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Wellness resources
Are you a people-first automotive professional who knows how to build trust with customers and close the sale? We're looking for a Service Writer/Assistant Store Manager who thrives in a growing shop environment and takes pride in delivering an outstanding customer experience from the first phone call to the final invoice.
What You'll Do
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Answer calls, schedule appointments, and manage daily customer flow
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Build estimates and present repair recommendations and inspections clearly and confidently
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Sell recommended services — turning estimates into approvals is your primary goal
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Partner with the Store Manager to keep daily operations running smoothly
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Ensure repairs are completed on time and customers leave satisfied
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Maintain a clean, professional, and welcoming front-of-house environment; other duties as assigned
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Step in to support store coverage during manager PTO/Off Days or as needed What We're Looking For
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Prior automotive service writing, service advising, or related sales experience preferred
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Strong communication skills. You're comfortable on the phone, face-to-face, and under pressure
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Customer-first mindset with a proven ability to build trust and close
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Ability to multitask in a growing environment without dropping the ball
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Bilingual (English/Spanish) strongly preferred
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Basic knowledge of automotive repairs and maintenance is a plus
• Natural leaders take note — for the right candidate, this role is a path to Store Management
What We Offer
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Competitive base pay plus bonus (after 90 days)
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Health, dental, and vision benefits
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401(k), ASE reimbursement, paid holidays and PTO
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A path to advancement for those who demonstrate leadership and initiative If you're ready to grow your career and earn bonuses for performance, apply now. This is your chance to make a real impact.
You've read the whole posting — now see how you match it.