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District Manager

Public Storage

Detroit, MIFull-timeNo compensation foundPosted 3w agoVerified open 4 days ago
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At a glance

Compensation
No compensation found
Location
Detroit, MI
Schedule
Full-time
Work Authorization
Not specified

Job overview

Public Storage is hiring a District Manager. Lead, manage and develop people while serving as a brand ambassador and ensuring operational excellence across the district, focusing on team recruitment, coaching, asset management, delinquency reduction, property audits, customer service, analytics‑driven growth and effective communication.

Key focus areas include Recruit, motivate and retain a dedicated team of front‑line employees, Drive the team with effective communication and coaching on sales strategies, and Manage physical assets, repair and maintenance systems, vendor management and cleaning standards.

Important skills include Leadership, Building High-Performing Teams, Developing High-Performing Teams, Retaining High-Performing Teams, Communication, and Time Management. Preferred (not required): Recruiting, Motivating Teams, Coaching, and Managing Physical Assets.

Skills & qualifications

RequiredNice to have

Skills

LeadershipBuilding High-Performing TeamsDeveloping High-Performing TeamsRetaining High-Performing TeamsCommunicationTime ManagementMS OfficeExcelMicrosoft WordPowerPointOutlookSalesCustomer Service ExcellenceRecruitingMotivating TeamsCoachingManaging Physical AssetsRepair and Maintenance SystemsVendor ManagementCleaning StandardsOverseeing Delinquent Tenant ProcessesReducing Delinquency RatesImproving Customer RetentionConducting Property AuditsEnsuring Operational StandardsSafety ComplianceFacility MaintenanceAddressing Customer InquiriesAddressing Customer ConcernsAnalyticsIdentifying TrendsDeveloping StrategiesImplementing Strategies

Qualifications

Relocation AbilityExperience Building, Developing and Retaining Teams in Retail, Service, Hospitality or Related IndustryProven Track Record of Top Tier PerformanceExperience Managing Operational AuditsExperience Managing Payroll BudgetsWeekend Availability by Telephone5 Work Saturdays Per Year During Peak SeasonBachelor's Degree

Benefits

Paid Time Off
401(k) Match

Full job description

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team:

  • Recruit, motivate and retain a dedicated team of customer facing customer front line employees

  • Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence:

  • Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.

  • Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.

  • Conduct monthly property audits and ensure operational standards and safety compliance are met. Deliver Outstanding Customer Service:

  • Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management

  • Address customer inquiries and concerns promptly in a professional manner Grow and Maintain a Robust Business :

  • Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.

  • Communicate effectively with customers, colleagues and team-members BENEFITS:

  • $109,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.

  • Second year bonus potential increase to $20,000 performance-based bonus

  • Participation in company stock program that includes dividends paid quarterly

  • Internal promotional and career opportunities throughout the United States

  • Extensive training and coaching plans – we want you to succeed!

  • Comprehensive group healthcare programs

  • 401(k) with generous employer match

  • Paid time off

  • Monday thru Friday work schedule Qualifications & Expectations

  • Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities

  • Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry

  • Proven track record of top tier performance

  • Experience managing operational audits and payroll budgets

  • Exceptional communication and time management skills

  • Proficient in MS Office (Excel, Word, PowerPoint and Outlook)

  • Passion for sales and customer service excellence

  • Bachelor's Degree preferred

  • Weekend availability by telephone

  • 5 work Saturday’s per year required during peak season

  • All your information will be kept confidential according to EEO guidelines.

  • The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance. REFDMR0079

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