IT Support Specialist
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At a glance
Job overview
Insight Global is hiring an IT Support Specialist. Insight Global seeks an IT Technician to serve as the primary onsite IT resource at its Lakeview, MI manufacturing facility, providing hands‑on support across the plant while collaborating with remote infrastructure and cybersecurity teams and supporting device rollouts and network initiatives.
Key focus areas include Serve as primary onsite IT resource providing hands‑on support across the plant, Partner with remote infrastructure and cybersecurity teams, and Support July scanner device rollout and ongoing IT support.
Important skills include Computer Hardware, Software Troubleshooting, Hands-On IT Support, Communication, IT Infrastructure, and Networking Concepts.
Skills & qualifications
Skills
Qualifications
Full job description
Job Description
Insight Global is seeking an IT Technician to support end-user technology at its Lakeview, MI manufacturing facility. This individual will serve as the primary onsite IT resource, providing hands-on support across the plant while partnering with remote infrastructure and cybersecurity teams.
This role is critical to supporting a July scanner device rollout (touchless login/badge system), as well as ongoing IT support and upcoming network-related initiatives.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Skills and Requirements
Basic understanding of computer hardware, software, and troubleshooting
Ability to provide hands-on, onsite IT support independently
Strong communication skills and comfort supporting non-technical users in a plant environment
Willingness to work fully onsite in Lakeview, MI
Reliable transportation (given rural location) Exposure to IT infrastructure or networking concepts
Experience with:
PC imaging, setup, and deployment
Hardware troubleshooting (desktops, laptops, peripherals)
Familiarity with manufacturing or plant environments
Previous IT support, help desk, or PC technician experience (internship or entry-level acceptable)
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