Product Manager-Engagement & Retention
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At a glance
Job overview
Zolve is hiring a Product Manager-Engagement & Retention. Zolve is seeking a Product Manager for Engagement & Retention to drive product-led strategies for user engagement, activation, and long-term retention. This role focuses on building habit-forming product experiences, optimizing lifecycle journeys, and using data-driven insights to convert active users into loyal, high-value customers.
Key focus areas include Own the customer engagement and retention roadmap end-to-end, Build and optimize lifecycle journeys across activation, engagement, and reactivation, and Identify drop-offs and opportunities using funnels, cohorts, and behavioural data.
Successful candidates bring Bachelor's In Business Or Economics Or Engineering Or Related Field and 3–6 Years Product Management Experience. Important skills include SQL, A/B Testing, Cohort Analysis, Data-Driven Decision-Making, Problem-Solving, and Communication.
Skills & qualifications
Skills
Qualifications
Full job description
ABOUT ZOLVE Welcome to the financial frontier of limitless possibilities - welcome to Zolve. We're not just a fintech; we're architects of a financial revolution, crafting a narrative that transcends borders. At Zolve, we believe in rewriting the rules of finance to empower global citizens, nomads, and dreamers to navigate the world without constraints.
Zolve is the world's first cross border neo-bank which helps migrants get access to credit in the new country based on their home country credit score. Zolve’s cross-border capabilities enable global citizens to access financial products such as checking accounts, credit cards, remittances, insurances, and loans seamlessly, helping them to be financially free to pursue their ambitions, without limiting the services to a particular country.
As we continue to grow into multiple geographies, product lines and customer segments, we are seeking a dynamic individual to join us and support our journey.
JOB DESCRIPTION
Role: Product Manager – Engagement & Retention
Location: Bengaluru
Employment Type: Full-Time
We are looking for a Product Manager – Engagement & Retention to drive product-led strategies that deepen user engagement, improve activation, and strengthen long-term retention. Your focus will be to build habit-forming product experiences, optimise lifecycle journeys, and use data-driven insights to convert active users into loyal, high-value customers.
RESPONSIBILITIES Own the customer engagement and retention roadmap end-to-end
Build and optimize lifecycle journeys across activation, engagement, and reactivation
Identify drop-offs and opportunities using funnels, cohorts, and behavioural data
Drive product-led interventions such as nudges, in-app experiences, rewards, and personalization
Run A/B tests and structured experiments to validate hypotheses
Collaborate with design, engineering, marketing, and data teams to deliver high-impact initiatives
Present insights, trends, and business impact to leadership regularly
QUALIFICATIONS Education : Bachelor’s in Business, Economics, Engineering, or related field and MBA/Master’s from a top-tier institution preferred
Experience:
3–6 years in Product Management, Growth, Lifecycle, or relevant B2C roles
Experience in high-frequency consumer products (fintech, gaming, quick commerce, consumer apps) preferred
Proven track record in improving engagement and retention metrics
Skills :
Strong understanding of growth funnels, habit loops, and retention frameworks
Proficiency in SQL and analytics tools (Tableau/Python preferred)
Comfortable with experimentation, cohort analysis, and data-driven decision-making
Strong problem-solving, communication, and stakeholder management skills
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