Call Center Representative

Bath Planet

Monroe, LAJobNo compensation foundPosted 1mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation

No compensation found

Location

Monroe, LA

Work Authorization

Not specified

Job overview

Bath Planet is hiring a Call Center Representative. Bath Planet of Louisiana is seeking a Call Center Office Representative to provide stylish, cost-effective, and low-maintenance bath improvement solutions. The ideal candidate will possess reliable work habits, excellent time management, strong interpersonal skills, and a positive attitude. This role involves multitasking, prioritizing daily workload, and maintaining high-level verbal and written communication skills. The representative will also handle client interactions and administrative tasks.

Key focus areas include Perform data entry tasks, Schedule and confirm appointments, and Answer inbound calls and make outbound calls.

Important skills include Reliable Work Habits, Time Management, Interpersonal Skills, Energy And Enthusiasm, Positive Attitude, and Multitask. Preferred (not required): CRM Systems, Construction Knowledge, and Accounting.

Skills & qualifications

RequiredNice to have

Skills

Reliable Work HabitsTime ManagementInterpersonal SkillsEnergy and EnthusiasmPositive AttitudeMultitaskPrioritize Daily WorkloadCommunicationFriendly Phone PresenceConversational Phone PresenceEngaging Phone PresenceSelf-MotivatorEfficient Work EthicWillingness to LearnCRM SystemsConstruction KnowledgeAccounting

Full job description

Call Center Office Representative

Creating a fresh solution to bath remodeling, Tubbs by Grubbs / Bath Planet of Louisiana offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products.

Our ideal candidate will possess:

Reliable & dependable work habits
Excellent time management & interpersonal skills
Energy & enthusiasm with a positive attitude
Ability to multitask and prioritize daily workload
High level verbal & written communication skills
Friendly, conversational, engaging phone presence
Basic knowledge & experience with CRM systems is preferred
General knowledge of construction is a plus
Self-motivator with an efficient work ethic
Experience with bookkeeping preferred
Willingness to learn Job duties to include, but not limited to: Data entry Scheduling and confirming appointments
Answering inbound calls & making outbound calls
Responsible for coordinating and completion of administrative tasks
Ordering of materials
Assist with aspects of client interaction: answering phones & emails, showroom visits, product knowledge & integration, etc.
Handles the scheduling of leads, service calls, installations, and client appointments
Ensures lead and client information is monitored and up to date in the Company’s CRM system
Daily support of on site Management
Processing and follow up phone calls for collecting balances upon completion of projects
Processing payments and finance applications
Occasionally participate with local shows and events

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