HVAC Counter Sales I
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At a glance
Job overview
R.E. Michel Company, LLC is hiring a HVAC Counter Sales I. The Counter Sales I position involves servicing customers, processing orders, and maintaining the self-service area. Responsibilities include answering calls, locating items, generating invoices, and loading products. The role requires strong interpersonal skills to interact with customers in person, over the phone, and at delivery sites, and involves warehouse duties like shipping, receiving, and inventory management.
Key focus areas include Process customer orders and provide timely updates, Complete customer sales through data entry, product verification, and payment collection, and Provide expert-level customer service in person and by telephone.
Successful candidates bring High School Diploma/G.E.D., Pre-Employment Screening, and Must Be 18+ To Operate Forklift. Important skills include Interpersonal Skills, Process Customer Orders, Maintain Communication With Customers, Provide Updates, Data Entry, and Product Verification. Preferred (not required): Basic Understanding Of Heating And Cooling Systems, Basic Math Skills, Read Invoices, and Read Catalogs.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
None
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Job Title: Counter Sales 1
Full Time / Non-Exempt
Location: Landover, MD
Reports To: Branch Manager
Attention Applicants: We are requesting that you submit your application with a resume attached OR complete question #5 with a full account of your work history. If you do not have a resume, please enter NA in the resume text box.
Any questions? Please contact Meghan Allen in HR @ 1-888-240-3636
General Summary: Counter Sales position that includes answering telephone calls, locating items, servicing customers, using a computer to generate invoices, loading item(s) in customer's vehicle, and delivering a product to customer location. Uses all available resources to locate products. Maintains self-service area along with creating and maintaining branch displays. Good interpersonal skills are necessary to service customers in the branch, on the telephone, or at the delivery site. Pre-employment screening is required.
Responsibilities Include:
Process customer orders, maintain communication with customers, and provide all necessary updates in a timely manner.
Complete customer sales by means of data entry, product verification, and payment collection.
Provide expert-level customer service through effective communication efforts in person and by telephone.
Warehouse duties include shipping and receiving, order processing, delivery, and inventory.
Ability to handle difficult situations with diplomacy and tact.
Team player who works productively with a wide range of people.
Can recommend alternate products based on cost, availability, or specifications.
Build and maintain professional relationships with customers.
Multi-task in an effort to complete all responsibilities and duties in a timely and productive manner.
Preferred Qualifications:
Basic understanding of Heating and Cooling systems (matrix).
Knowledge of basic math skills.
Ability to read invoices, catalogs, stock numbers, and descriptions to accurately identify items.
Heavy lifting.
Knowledge of material handling equipment in order to safely move products weighing more than 70 pounds.
Valid driver’s license, safe driving record; ability to operate manual transmission if applicable.
Work Environment:
Fast-paced environment where frequent interruptions may occur. Requires frequent bending, climbing, movement, and lifting during physical loading/unloading of trucks and when stocking products. The employee is occasionally exposed to extreme cold and extreme heat. The work schedule is typically Monday through Friday and some Saturdays (half day). This is a safety sensitive position.
Successful completion of pre-employment screens is required and must be 18 years of age to operate a forklift.
What is R.E Michel Company?
The R.E. Michel Company was founded in Baltimore, Maryland in 1935 as a supplier to the home heating oil burner industry. Still family-owned and operated, we have grown to be one of our nation's leading wholesale distributors of HVACR and LP equipment, parts, and supplies. We operate in more than 300 locations with employees who service our customers with pride!
Why Work for Us?
We can help you grow! At R.E. Michel Company, you will find many opportunities for advancement and training opportunities to help support your career. Our people are our greatest asset. From our local branch associates and field salespeople to our corporate support staff, they represent the finest professionals in the industry.
Interested in learning more about R.E. Michel Company? Listen to what our employees have to say by visiting: https://youtu.be/P8qN13teMPs
R.E. Michel Company Benefit Package Includes:
Medical Insurance
Dental Insurance
Vision Insurance
Prescription Plans
Wellness Discounts through Blue365
Access to 24-Hour Nurse Advice Hotline
Employee Assistance Program
401(k)
Life and AD&D Insurance
Supplemental Life and AD&D Insurance for Employees, Spouses/Domestic Partners and Dependents
Short- and Long-term disability
Critical Illness/Accident Insurance/Hospital Indemnity Insurance
Employee Discount
Employee Uniform Program
Access to Working Advantage- Discounts on Entertainment, Shopping and MORE!
Access to LifeMart- Discounts on Hotels, Apple Products and MORE!
Career Advancement Opportunities & On-site training courses
Weekly Pay- Every Friday
R.E. Michel Company, LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to s ex, gender identity, s exual orientation, r ace, color, r eligion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
Reg 03 BRCS1 BR170 07282026
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