Customer Service Representative
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Job overview
XPO, Inc. is hiring a Customer Service Representative. The role supports XPO’s logistics operations by handling billing, documentation, and customer inquiries while maintaining clerical duties and ensuring safety on the loading dock. Candidates must possess strong computer and communication skills and be able to work varied shifts, including nights and weekends.
Key focus areas include Bill shipments according to applicable tariffs and pricing agreements, Recognize and resolve documentation errors, and Assist customers with inquiries including tracing shipments, rate quotes, tariff discrepancies and billing questions.
Important skills include Computer Skills, Typing, 10-Key Skills, Microsoft Office, Bill Shipments, and Resolve Documentation Errors. Preferred (not required): Communication.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Customer Service Representative
Requisition Id: 389073
Business Unit: LTL
Location:
Blythe, CA, US, 92225
What you’ll need to succeed as a Customer Service Representative at XPO
Minimum qualifications:
-
2 years of customer service experience
-
Strong computer, typing and 10-key skills
-
Experience with Microsoft Office
-
Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
-
Transportation experience
-
Excellent verbal and written communication skills
About the Customer Service Representative job
Pay, benefits and more:
-
Expected pay range: $23.57 to $27.06 per hour. Pay is on an annual step progression. Actual compensation may vary due to factors such as experience and skill set
-
Night Shift
-
Full health insurance benefits on day one
-
Life and disability insurance
-
Earn up to 13 days PTO your first year
-
9 paid company holidays
-
401(k) option with company match
-
Education assistance
What you’ll do on a typical day:
-
Bill shipments according to applicable tariffs and pricing agreements
-
Recognize and resolve documentation errors
-
Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
-
Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
-
Process over, short and damaged freight and related documentation for customer resolution
Customer Service Representatives are required to:
- Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere (https://jobs.xpo.com/content/CANDIDATE-PRIVACY-NOTICE/?locale=en\_US) .
You've read the whole posting — now see how you match it.