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Customer Service Representative

FASTSIGNS

Mooresville, NCFull-time$18/hrPosted 4w agoVerified open 5 days ago
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At a glance

Compensation
$18/hr
Location
Mooresville, NC
Schedule
Full-time
Work Authorization
Not specified

Job overview

FASTSIGNS is hiring a Customer Service Representative. FASTSIGNS is hiring a Customer Service Representative to be the initial contact with current and prospective customers, prepare estimates, implement work orders, ensure timely delivery, and build long‑lasting relationships while participating in team meetings and business planning.

Key focus areas include Be the initial contact with current as well as prospective customers in our FASTSIGNS Center, Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders, and Participate in daily team meetings and execute business and marketing plans.

Preferred (not required): Prepare Estimates, Implement Work Orders, Ensure Timely Delivery, and Business Planning.

Skills & qualifications

RequiredNice to have

Skills

Prepare EstimatesImplement Work OrdersEnsure Timely DeliveryBusiness PlanningMarketing PlanningEmail CommunicationTelephone CommunicationIn-Person CommunicationRelationship BuildingOutgoingResponsiveEager to LearnListening SkillsOrganization SkillsWork Under PressureHigh-Quality Work OutputProblem SolvingAdvice and Consultation

Qualifications

2-3 Years Retail or Counter Sales ExperienceHigh School Diploma or EquivalentAbility to Sit for Long Periods

Benefits

Paid Time Off

Full job description

FASTSIGNS #111501 is hiring for a Customer Service Representative to join our team!

Benefits/Perks:

  • Competitive Pay

  • Paid Vacation and Holidays

  • Performance Bonus

  • Ongoing Training Opportunities

A Successful FASTSIGNS Customer Service Representative Will:

  • Be the initial contact with current as well as prospective customers in our FASTSIGNS Center

  • Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders

  • Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center

  • Work with customers in numerous ways such as email, telephone, in-person and at their place of business

  • Build long-lasting relationships by turning prospects into long term clients.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

  • 2-3 years of retail or counter sales experience preferred

  • High school diploma or equivalent

  • Outgoing, responsive, eager to learn and has the ability to build relationships

  • Great listening and organization skills

  • Ability to sit for long periods (4 hours or more)

  • Ability to view a computer screen for long periods (4 hours or more)

  • Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

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