Emergency Medical Services Communications Coordinator (Full Time)
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Northwell Health is hiring an Emergency Medical Services Communications Coordinator (Full Time). The Emergency Medical Services Communications Coordinator answers EMS requests, enters them using MPDS/ProQA, dispatches calls, and coordinates resources per guidelines while maintaining accurate ambulance records and supporting scheduled transports.
Key focus areas include Answer EMS requests using MPDS/ProQA cards and provide pre-arrival instructions, Dispatch calls and coordinate resources according to guidelines, and Maintain accurate ambulance records and handle scheduled transports.
Important skills include Medical Priority Dispatch System and ProQA. Preferred (not required): Independent Judgment and Maintain Accurate Records.
Skills & qualifications
Skills
Qualifications
Full job description
Req Number 192081
Job Description
Answers requests for emergency medical service and enters them into the system using the appropriate protocol system. Dispatches calls and coordinates with the appropriate resources as dictated by guidelines.
Job Responsibility
Answer requests for emergency medical service utilizing provided Medical Priority Dispatch System (MPDS) cards / ProQA for proper prioritization and pre-arrival instructions; adheres to guidelines.
Works on mostly routine and transactional assignments, guided by policies, procedures, guidelines and precedent.
Exercises independent judgment on basic or moderately complex issues regarding job and related tasks.
Responds to and coordinates with posted units following the Deployment Monitor in an expedient manner.
Follows dispatch orders adhering to approved policies and procedures.
Maintains accurate records for ambulances.
Elevates questions, problems and significant challenges to more senior team members for direction or subject matter expertise on new or unprecedented assignments.
Handles and coordinates scheduled transports in a timely manner.
Clarifies policies or procedures, and any other matters that may occur, as appropriate.
Participates in all required safety and back-up drills.
Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
High School Diploma or equivalent required.
1-3 years of technical experience, required.
Valid New York State Department of Health Emergency Medical Technician certification, required.
AHA Healthcare Provider CPR certification, required.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
The salary range for this position is $70470.00-$116870.00/year
It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.
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