Account Manager - Printing & Packaging
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Multi-Color Corporation MCC is hiring an Account Manager - Printing & Packaging. Multi-Color Corporation is seeking an Account Manager to improve market position and achieve financial growth. This role serves as the lead day-to-day customer contact, defining long-term organizational strategic goals, building key customer relationships, identifying business opportunities, negotiating and closing deals, and maintaining extensive market knowledge. The Account Manager focuses on client retention, account planning, and account administration, collaborating with mid-and-senior management, marketing, and technical staff.
Key focus areas include Lead day-to-day commercial contact for assigned accounts across procurement, R&D, and brand teams, Build deep, multi-level relationships with decision-makers and influencers to identify growth targets and protect share, and Manage customer expectations and offer clear communication around timing and capacity.
Successful candidates bring Bachelor's Degree Or Equivalent Experience, 5+ Years Account Management Or Sales Experience, and Track Record Managing Large, Multi-Stakeholder Accounts. Important skills include Client Retention, Account Planning, Account Administration, Commercial Contact, Build Relationships, and Manage Customer Expectations.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Experience Required
5 - 20 years
Minimum Education Required
Bachelor's Degree
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Build your Career with an Industry Leader
Multi-Color Corporation is the global leader of premium printed label solutions, helping brands stand out in a competitive marketplace while inspiring positive consumer experiences. With a truly global network of over 12,000 teammates and facilities spanning across more than 25 countries, we strive to combine our global reach with the personalized touch of local service. Come join us as we revolutionize the packaging industry in supporting our customers to help create emotional connections with iconic brands.
Why work at MCC:
Competitive compensation + Sales incentive plant
Generous benefits package including medical, dental, vision, disability, life insurance and 401(k)
Paid Holidays: New Years, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas Eve, Christmas Day, plus two floating Holidays
The Key Account Manager works to improve MCC Label's market position and achieve financial growth. This position is the lead day-to-day customer contact and continuously defines long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. The Key Account Manager focuses on three main areas: Client Retention, Account Planning, and Account Administration. This role is highly collaborative as it requires interaction with mid-and-senior management, marketing, and technical staff.
Account Manager
Client Retention
Lead day-to-day commercial contact for assigned accounts across procurement, R&D, and brand teams
Build deep, multi-level relationships with decision-makers and influencers to identify growth targets and protect share
Manage customer expectations and offer clear communication around timing and capacity; flag issues early and drive them to resolution
Run point on quality issues, trials, and escalations, pulling in the right internal teams to thoroughly solve
Serve as the voice of the customer inside MCC, and represent MCC in customer touchpoints and quarterly business reviews
Account Planning
Own and execute the account plan, bringing customer and MCC priorities into alignment
Manage revenue and growth targets and continuously seek out efficiency opportunities to improve profitability
Work with pricing, operations, and supply chain to m odel capacity, substrate supply, and multi-plant allocation
Keep in tune with active supply agreements; lead pricing and volume discussions supporting contract renewals
Grow the account through new and incremental volume, seeking out opportunities to sell in MCC-innovation and earn share from competitors
Track substrate and inventory positions, and monitor market and competitor activity that affects the account
Administrative
Drive open action items, project milestones, and onboarding checklists to completion
Keep account records and CRM current: price lists, POs, forecasts, trial reports, specs
Manage aged-inventory review and drawdown against monthly targets
Forecast and track account metrics; prepare account status reports for leadership
Write clean customer-facing recaps and internal reports
Partner with customer service and scheduling on open-order reports and prioritization
Qualifications
Bachelor's degree or equivalent experience
5+ years in account management or sales, ideally in labels, packaging, print, or CPG manufacturing
Track record managing large, multi-stakeholder accounts across sales, operations, quality, and supply chain
Solid commercial footing with pricing, quoting, forecasting, and negotiation
Strong writer and communicator, comfortable handling sensitive customer conversations
Microsoft 365, Salesforce, and savvy incorporating A.I. into workflow
Beverage packaging or label print knowledge (roll-fed, PS, shrink sleeve, cut & stack) a strong plus
Able to travel for customer visits, plant tours, trials, and business reviews (25%)
This role is primarily office-based or home office-based, requiring extended periods of sitting, computer use, occasional walking or light lifting, and may involve brief visits to manufacturing areas; reasonable accommodations will be provided as needed.
For over a century, Multi-Color Corporation (MCC) has crafted premium labels for the world's most iconic and recognizable brands. Our labels elevate emotional connections with consumers and help brands stand out in competitive markets. Honoring our rich history as a market leader, we focus on the future by developing sustainable packaging solutions and consumer-driven innovations.
MCC combines global reach with the personalized touch of local service through our network of facilities across 25+ countries. More than 12,000 teammates come together to make our industry-leading work possible and bring our True Colors to life. Join us at MCC, where every product is Labeled with Care. Learn more at www.mcclabel.com.
If you need assistance or an accommodation in applying, please contact our Human Resources Department at [email protected].
Multi-Color is committed to providing equal employment opportunities and prohibits discrimination based on r ace, color, r eligion, s ex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
23139
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