Vacation Sales Concierge
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At a glance
Job overview
Marriott Vacations Worldwide is hiring a Vacation Sales Concierge. The Coordinator Marketing In House assists Owners/guests in creating memorable vacation experiences by scheduling sales presentations and managing customer expectations. This role focuses on providing high-level service to exceed sales goals, ensuring guests meet eligibility requirements, and using persuasive techniques to maximize revenue while maintaining guest loyalty. The position requires interaction with guests and colleagues, contributing to team goals, and adhering to company policies.
Key focus areas include Schedule sales presentations and manage customer expectations, Provide the highest level of service to exceed budgeted sales presentations and volume production goals, and Ensure all Owners and guests attending a sales presentation meet eligibility requirements.
Successful candidates bring Sales Experience, Customer Service Experience, and Flexible Availability. Important skills include Sales Presentations, Customer Expectations Management, Customer Service, Persuasive Techniques, Guest Loyalty, and Guest Greeting.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Are you looking for a place where meaningful moments are made together?
W e make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Coordinator Marketing In House , you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.
Where great benefits lead to a life fulfilled :
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Uncapped earning potential ( wages, monthly incentives, annual bonuses, contests)
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Medical/Dental/Vision/401K opportunities
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Travel discounts
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Credit Union Membership
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Tuition Reimbursement
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Professional Counseling & Family Support
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Growth and Development Opportunities
As a Coordinator Marketing In House, a typical day will include:
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Schedule s sales presentations and manage s customer expectations.
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Provide s the highest level of service to exceed budgeted sales presentations and volume production goals.
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Ensure s that all Owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
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Use persuasive techniques that maximize revenue while maintaining existing guest loyalty .
Guest Experience and Company Standards :
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Welcome and greet guests ; anticipate and address their needs.
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Interact with colleagues and guests professionally and promptly.
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Contribute to team goals.
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Always follow company policies and safety procedures.
To Become a Coordinator Marketing In House:
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Successful candidates will be highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
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Available to work various shifts, holidays, and weekends.
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Concierge, and/or sales experience preferred.
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Position may require background and drug screening, in accordance with state and local requirements.
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Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time .
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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