Wellness Sales & Marketing Coordinator
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At a glance
Job overview
The Joint Chiropractic is hiring a Wellness Sales & Marketing Coordinator. The Wellness Sales & Marketing Coordinator is a proactive, goal-oriented individual responsible for driving clinic growth at The Joint Chiropractic's Laurel location. This dynamic role combines patient experience, clinic operations, and active sales/marketing, focusing on presenting and selling wellness plans, building community relationships, and managing front desk operations. The ideal candidate thrives in a fast-paced retail healthcare environment and has a background in sales or goal-driven customer service.
Key focus areas include Drive clinic growth by presenting and selling wellness plans and membership packages, Actively assist with local grassroots marketing efforts and build B2B relationships, and Re-engage inactive members through outbound phone calls and targeted outreach campaigns.
Successful candidates bring 1-2 Years Sales Experience, High School Diploma, and Physical Ability Stand/Sit Long Periods. Important skills include Sales, Marketing, Persuasive Communication, Computer Literacy, Multitask Effectively, and Overcoming Objections. Preferred (not required): Building Community Relationships, B2B Relationships, Social Media, and Patient Experience.
Skills & qualifications
Skills
Qualifications
Full job description
Wellness Sales & Marketing Coordinator – Front Desk
Location: Laurel, MD Employment Type: Part-Time / Full-Time
A better way to deliver care starts here!
The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a proactive, goal-oriented Wellness Sales & Marketing Coordinator to be the face of our Laurel clinic. This dynamic role is much more than a traditional front desk position—it is a hybrid of patient experience, clinic operations, and active sales/marketing. If you have a background in sales, love building community relationships, and thrive in a fast-paced retail healthcare environment, you will be instrumental in driving our clinic's growth.
Key Responsibilities
Sales & Marketing:
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Drive Clinic Growth: Confidently present and sell wellness plans and membership packages to new and returning patients, consistently meeting or exceeding clinic sales goals.
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Community Outreach: Actively assist with local grassroots marketing efforts, building B2B relationships with neighboring Laurel businesses (gyms, wellness centers, etc.) and participating in community events.
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Lead Nurturing: Re-engage inactive members through outbound phone calls and targeted outreach campaigns.
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Brand Ambassadorship: Support local social media efforts or in-clinic promotions to generate excitement and foot traffic.
Patient Experience & Operations:
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First Impressions: Greet and check in patients with high energy, providing a friendly and professional experience from the moment they walk through the door.
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Clinic Flow: Manage the flow of patients efficiently to ensure minimal wait times and a smooth experience.
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Front Desk Management: Answer phone calls, manage appointment scheduling, resolve patient inquiries, and maintain precise patient records using our POS software.
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Environment: Maintain a clean, organized, and welcoming front desk and lobby area.
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Collaboration: Work seamlessly with team members and our chiropractors to guarantee exceptional patient care.
Qualifications
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Experience: Minimum of 1-2 years of experience in sales, marketing, or a heavily goal-driven customer service role (retail, fitness, or wellness sales highly preferred).
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Skills: Strong persuasive communication, computer literacy, and the ability to multitask effectively.
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Mindset: Energetic, motivated, and thick-skinned; comfortable overcoming objections and closing sales.
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Education: High school diploma or equivalent required (some college in Marketing, Business, or Communications is a plus!).
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Physical Requirements: Must be able to stand/sit for long periods.
Schedule
- Must be willing to work Fridays and Saturdays.
Compensation and Benefits
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Competitive Base Pay: $17.00 - $20.00/hour (Based on experience)
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Uncapped Earning Potential: Generous commissions and bonus opportunities based on membership sales and clinic growth.
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Perks: Free chiropractic wellness membership for you!
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Growth: The opportunity to build your resume in healthcare marketing and sales.
Why Join Us
When you join The Joint, you're not just starting a new job—you’re joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You’ll enjoy the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure: You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
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