Assistant Studio Manager

Orangetheory Fitness

Concord, CAFull-timeNo compensation foundPosted 2mo agoVerified open 6 days ago

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At a glance

Compensation

No compensation found

Location

Concord, CA

Schedule

Full-time

Work Authorization

Not specified

Job overview

Orangetheory Fitness is hiring an Assistant Studio Manager. The Assistant Studio Manager at Orangetheory Fitness is a sales-focused leader responsible for driving membership sales and managing customer service. This role involves promoting special offers, handling client communications, and supporting the Regional Manager in various tasks to generate revenue and retain clients. The ideal candidate is outgoing, organized, and adaptable, with strong communication and interpersonal skills.

Key focus areas include Sell memberships to prospects and create new prospects through guerrilla marketing, Create, promote and market special offers and events to members and prospects, and Manage customer service emails and customer service phone calls.

Successful candidates bring Strong Background In Sales, Strong Background In Promotions, and Strong Background In Marketing. Important skills include Sales, Promotions, Marketing, Leading Front Desk Team, Facebook, and Instagram.

Skills & qualifications

RequiredNice to have

Skills

SalesPromotionsMarketingLeading Front Desk TeamFacebookInstagramRecognize Areas of ImprovementGood JudgmentExcellent CommunicationStrong Interpersonal SkillsSolid Writing SkillsGrammar SkillsHighly OrganizedWork Harmoniously With Co-WorkersWork in Public CommunityPrioritizeMeet DeadlinesPunctualReliableProfessionalNeatComputer SkillsStrong Attention to DetailAccuracyMultitaskData ManagementTrustworthyMaintain ConfidentialityAdaptableEvolve in Fast-Paced EnvironmentSell MembershipsCreate Special OffersPromote Special OffersMarket Special OffersManage Customer Service EmailsManage Customer Service Phone CallsAnswer PhoneReturn Calls Same DayRespond to Emails Same DayProvide Excellent Customer ServiceStrong Reasoning AbilityApply Common SenseCarry Out Detailed Written InstructionsCarry Out Detailed Oral InstructionsDeal Calmly With ProblemsDeal Logically With ProblemsDeal Calmly With PeopleDeal Logically With PeopleCollaboration

Qualifications

Strong Background in SalesStrong Background in PromotionsStrong Background in MarketingWork Flexible Schedule

Benefits

401(k) Match

Full job description

Sales Focused Studio Manager

Are you a sales go-getter? Can you sell fitness memberships? Are you an outgoing, amazing person with a love for fitness? Are you a leader and love to develop people into being their best? If so, we may have the opportunity you're looking for! We're currently looking for a motivated, sales-focused General Manager at Orangetheory Fitness Brentwood NorCal. In addition to a salary + commission, you'll also receive a complimentary Orangetheory membership!

QUALIFICATIONS: Outgoing individual with a strong background in sales, promotions, and/or marketing. Fearless in leading the front desk team, and initiating and closing sales. Extensive experience with online marketing such as Facebook and Instagram. Ability to recognize areas of improvement and make changes using good judgment. Excellent communication and strong interpersonal skills in person, on the telephone, and via e-mail. Solid writing and grammar skills. Highly organized. Ability to work harmoniously with co-workers and in the public community. Ability to prioritize and meet deadlines. Punctual and reliable. Professional and neat. Computer skills and proficiency. Strong attention to detail and accuracy. Ability to multitask and proficiency in data management. Trustworthy and maintains confidentiality. The ability to be adaptable and evolve in an ever-changing, fast-paced, diverse environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Sell memberships to prospects and create new prospects through guerrilla marketing. Create, promote and market special offers and events to members and prospects. Manage customer service emails and customer service phone calls. This includes always answering the phone, returning calls the same day they come in, responding to emails the same day whenever possible, and escalating issues to the Regional Manager (RM) as needed. Provide excellent customer service to all clients of the studio, be it in person, over the phone, or through email. Willingness to work a flexible schedule including middays, evenings, weekends and special events. Take charge of all studio needs in the absence of the RM. Contribute to the team effort as needed and be open to teamwork and deadlines. Any other task assigned by RM as needed. Assist the RM in selling memberships to clients, marketing support, community events, and any other task deemed beneficial in generating revenue. Assist RM in retaining current clients and following up on all client concerns/needs. Exercise strong reasoning ability and be able to apply common sense, as well as carry out detailed, written or oral instructions; must possess a strong ability to deal calmly and logically with problems and people, even under pressure. Must feel comfortable performing guerrilla marketing.

We are looking for someone looking for full time position. Opportunity for growth into a multi-unit leadership position. Room for growth within the company. If interested please email your resume to the email provided and we will get back to you ASAP.

COMPENSATION: Salary + Bonus + Commission 401K Free Membership

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