Communications Coordinator (EVENING SHIFT)

Part-time

Masonicare

Wallingford, CTPart-timeNo compensation foundPosted 1mo agoSeen in employer's feed 4 days ago

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At a glance

Compensation

No compensation found

Location

Wallingford, CT

Schedule

Part-time

Work Authorization

US work authorization required

Job overview

Masonicare is hiring a Communications Coordinator (EVENING SHIFT). The Communications Coordinator works the evening shift at Masonicare Health Center in Wallingford, CT, operating the telephone switchboard, greeting visitors, routing calls, managing public address and alarm systems, dispatching security, handling key control, communicating with residents and patients, monitoring video surveillance, and supporting meetings and in‑service programs. The role requires strong oral and interpersonal communication, emergency handling, multitasking, and proficiency in English.

Key focus areas include Greets and directs visitors and applicants, issues identification passes and badges., Routes all incoming calls and operates public address, autocall, and other communication systems., and Dispatches security personnel to investigate alarms and provides radio communication link during emergencies..

Successful candidates bring High School Or GED, 1-2 Years Telephone Communications/PBX Switchboard Experience, and Must Be Able To Speak, Read And Write English. Important skills include Telephone Switchboard Console Operation, Public Address System Operation, Autocall System Operation, Video Surveillance System Monitoring, Effective Communication, and Oral Communication.

Skills & qualifications

RequiredNice to have

Skills

Telephone Switchboard Console OperationPublic Address System OperationAutocall System OperationVideo Surveillance System MonitoringEffective CommunicationOral CommunicationInterpersonal SkillsHandle Emergency SituationsHandle Multiple DemandsHandle Multiple InterruptionsTelephone CommunicationsPBX SwitchboardCommunicate EffectivelySpeak EnglishRead EnglishWrite EnglishCommunicationHandling Emergency SituationsHandling Multiple DemandsHandling Multiple InterruptionsTelephone SwitchboardPublic Address SystemAutocall SystemRadio CommunicationVideo Surveillance SystemMultitaskingEnglishEmergency Situation HandlingMulti‑TaskingHandling InterruptionsRadio Communication EquipmentVisitor ManagementKey Log ManagementEmergency Communication

Qualifications

High School or GED1-2 Years Telephone Communications/PBX Switchboard ExperienceMust Be Able to Speak Read Write English

Full job description

Communications Coordinator (EVENING SHIFT) Job Location: Wallingford Center, Connecticut

Communications Coordinator (EVENING SHIFT)

Masonicare Health Center - Wallingford, CT

Evening Shift / 8hrs/wk / EOW

2:30PM to 11:00PM Every other weekend

The Communications Coordinator operates multiple call telephone switchboard console and routes calls to the appropriate person or location. Greets visitors and assured that they are escorted to the proper office.

Essential Duties and Responsibilities:

Greets and directs visitors and applicants. Issues and collects vendors and students identification passes and badges.
Route all incoming calls. Operates public address system, autocall or other systems of communication to call employees to the telephone.
Dispatch security personnel to investigate alarms. Provide a communication link between radio equipped security personnel in the field and outside authorities/key personnel contacted during emergencies.
Monitor alarm centers and responds in accordance with policy for various alarm conditions. Dispatch security personnel as required.
Issue keys for various locations and for hospital vehicles, maintain key log and follow outlines procedures.
Communicates effectively and tactfully with residents/patients recognizing their age, needs, abilities and physical condition.
Attends meetings as required. Participates in mandatory in-service programs.
Responsible for monitoring video surveillance system.
Performs other duties as required.

Minimum Qualifications:

Education: High School or GED

Experience: 1-2 years experience with telephone communications/PBX Switchboard

Certificates, Licenses, Registrations: None

Key Competencies: Ability to communicate effectively. Excellent oral communication and interpersonal skills. Ability to handle emergency situations. Ability to handle multiple demands. Ability to handle multiple interruptions. Must be able to speak, read and write English.

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Job ID: 16127

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