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Grocery Night Clerk

Kroger Family of Companies

North Ogden, UTJobNo compensation foundTracked 3w agoSeen in employer's feed 3 days ago
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At a glance

Compensation
No compensation found
Location
North Ogden, UT
Work Authorization
Not specified

Job overview

Kroger Family of Companies is hiring a Grocery Night Clerk. The Grocery Night Clerk creates an outstanding customer experience by delivering exceptional service, maintaining a safe and clean environment, and supporting the department manager in achieving sales and profit goals while upholding quality standards and the Customer 1st strategy.

Key focus areas include Promote trust and respect among associates, Answer customer product questions and make suggestions, and Recommend grocery items and inform customers of specials.

Important skills include Customer Service, Product Knowledge, Basic Math, Effective Communication, Handle Stressful Situations, and Display A Positive Attitude. Preferred (not required): Second Language.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceProduct KnowledgeBasic MathEffective CommunicationHandle Stressful SituationsDisplay a Positive AttitudeAdhere to Food Safety RegulationsMaintain Proper TemperaturesPractice Preventive MaintenanceSecond Language

Qualifications

Retail Experience

Full job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES

  • Promote trust and respect among associates

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

  • Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials

  • Check product quality to ensure freshness; review sell by dates and take appropriate action

  • Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered

  • Report product ordering/shipping discrepancies to the department manager

  • Display a positive attitude

  • Stay current with present, future, seasonal and special ads

  • Adhere to all food safety regulations and guidelines

  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

  • Notify management of customer or employee accidents

  • Report all safety risks/issues and illegal activity, including robbery, theft or fraud

  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

  • Ability to handle stressful situations

  • Knowledge of basic math (counting, addition, and subtraction)

  • Effective communication skills

Desired

  • Any retail experience

  • Second language (speaking, reading and/or writing)

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