Patient Access Representative
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At a glance
Job overview
Trinity Health is hiring a Patient Access Representative. The Patient Access Representative at Saint Mary's Hospital in Waterbury, CT handles pre‑registration, registration and admission duties in the Emergency Department, verifies insurance, secures signatures, collects co‑insurance payments and directs self‑pay patients to financial counselors, while completing billing and collection functions.
Key focus areas include Perform complete and accurate pre‑registrations, registration, and admission functions, Verify insurance requirements and understand insurance benefits, and Secure signatures and key information needed for billing and collection.
Successful candidates bring High School Diploma Or Equivalent, College Preferred, and Patient Registration Experience. Important skills include Medical Terminology Skills, English, Spanish, and Medical Terminology.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Employment Type: Full time Shift: Rotating Shift
Description: ORIENTATION/TRAINING IS DAYSHIFT 8A-4:30P MON-FRI FOR 2 WEEKS May include time in Springfield at Mercy Medical Center More details below Position Purpose
The Patient Access Representative is responsible for pre-registration, registration and admission functions in the Emergency Department at Saint Mary's Hospital
What you will do
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Perform complete and accurate pre-registrations, registration, and admission functions
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Verify insurance requirements, obtain and understand insurance benefits
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Secure signatures and all other key information needed to complete billing and collection functions
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Collect or arrange for co-insurance and/or other deposit payment amounts
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Refer self-pay patients to financial counselors; answers patient questions
Minimum Qualifications
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High school diploma or equivalent, college preferred
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Medical terminology skills
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Relevant medical office, hospital / physicians billing or patient registration experience preferred
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Bi-lingual (English/Spanish) preferred
Position Highlights and Benefits
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Full time 40hrs 8:30-5:00p including every other weekend and holiday. May involve rotating into other shifts. Shift, weekend and holiday differentials will apply.
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TRAINING/ORIENTATION IS 2 WEEKS MON-FRI 8A-4:30P including time in Springfield, MA if new hire lives within 50 miles
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Great Benefits and Health Insurance Coverage - Starting Day 1
Ministry/Facility Information
Saint Mary’s Hospital is a Catholic, not-for-profit, community teaching hospital that has been serving patients in Waterbury, CT and our surrounding communities since 1909. From the moment you step inside, you'll notice what makes us different: the warmth and attentiveness of our physicians and nurses, the cleanliness of our facilities, and the way we make patients and their families feel that they are truly being cared for - like a member of our family.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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