Shift Supervisor
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At a glance
Job overview
SOS International LLC is hiring a Shift Supervisor. SOSi is seeking a Shift Supervisor for a 24/7/365 program. This role involves overseeing daily operations of data collection teams and analysts, managing schedules, ensuring adherence to project timelines, and maintaining accurate reporting. The supervisor will coordinate workflow, provide guidance, troubleshoot operational issues, and implement process improvements to optimize efficiency.
Key focus areas include Maintain schedules to ensure maximum efficiency, Provide direct oversite for data collections team members and Team Leads, and Coordinate with field verification teams.
Successful candidates bring 1-2 Years Experience, US Citizenship, and 3 Years US Residency. Important skills include Data Entry, Communication, Work Independently, and Collaboration. Preferred (not required): Work Under Deadlines and Work In Fast-Paced Environment.
Skills & qualifications
Skills
Qualifications
Full job description
Multiple Locations, Nationwide, USA
Full-time
Clearance Requirement: Other
Company Description
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
***** This position is contingent upon contract award *****
Overview
SOSi is seeking a Shift Supervisor for a 24/7/365 program, who will be responsible for overseeing the daily operations of data collection teams and analysts. This includes managing team schedules, ensuring adherence to project timelines, and maintaining accurate and timely reporting of data and operational metrics. The supervisor will coordinate workflow, provide guidance and support to team members, and collaborate with other departments to meet organizational goals. Additionally, the role requires monitoring data quality, troubleshooting operational issues, and implementing process improvements to optimize efficiency.
Essential Job Duties
Maintain schedules to ensure maximum efficiency
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Provide direct oversite for data collections team members and Team Leads
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Coordinate with field verification teams
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Draft and maintain administrative paperwork and reports
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Double check work products for accuracy and completeness
Qualifications
Minimum Requirements
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1-2 years of related job experience
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Fluent in English and Spanish
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Must be a US Citizen
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Must have lived in the US for 3 out the past 5 years
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Basic data entry skills
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Ability to pass an SSBI government background investigation
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Strong written and verbal communication skills
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Must be able to work independently or within a team
Additional Information
Work Environment
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In-person and on-site
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Requires periods of non-traditional hours including consecutive nights or weekends when necessary
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Shift work is required as this is 24/7/365 days a year operational environment
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Ability to work efficiently under deadlines and pressure
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Ability to keep up in a fast-paced environment
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Must be able to work any assigned shift
Working at SOSi
All interested individuals will receive consideration and will not be discriminated against for any reason.
SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.
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