Medical Support Assistant (Office Automation)
Military Treatment Facilities under DHA
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At a glance
Job overview
Military Treatment Facilities under DHA is hiring a Medical Support Assistant (Office Automation). The Medical Support Assistant role at Cannon Air Force Base supports the medical facility by performing records, administrative and clerical duties, handling telephone calls, scheduling appointments, and using office automation tools, while requiring a qualified typist and US citizenship.
Key focus areas include Perform medical records, administrative and clerial duties in support of the medical facility, Requisition needed office non‑medical supplies, materials, and services, and Receive and direct telephone calls, messages, and patients/visitors.
Important skills include Office Automation Software, Telephone Call Handling, Medical Appointment Scheduling, Medical Records Management, and Supply Requisition.
Skills & qualifications
Skills
Qualifications
Full job description
About the Position: This position is located at Cannon Air Force Base, New Mexico. This is a Direct Hire Solicitation. Salary negotiation may be available for those candidates who are new to Federal service. Non-Federal work experience may be creditable for leave purposes. Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled, such as, using various office automation tools, making appointments, and maintaining files and/or records. This definition of specialized experience is typical of work performed at the grade/level position in the federal service (GS-04). OR Education: Two years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of by 60. Add the two percentages. Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. Perform medical records, administrative and clerical duties in support of the medical facility. Requisition needed office non-medical supplies, materials, and services. Receive and direct telephone calls, messages, and patients/visitors. Relay information to patients such as preparations needed for laboratory tests, the status of laboratory tests, x-rays, and other procedures, proper diets for certain conditions, and other general information. Arrange and schedule medical appointments and determines patient eligibility for services. Use multiple office automation software with varied functions to produce a wide range of documents, formats, etc. Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
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