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Front End Supervisor

Jetro Holdings, Inc

Tomball, TXFull-time$13.5–14.18/hrPosted 2mo agoSeen in employer's feed 4 days ago
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At a glance

Compensation
$13.5–14.18/hr
Location
Tomball, TX
Schedule
Full-time
Work Authorization
Not specified

Job overview

Jetro Holdings, Inc is hiring a Front End Supervisor. The Front End Supervisor at Jetro in Tomball, TX oversees cashiers, loaders, checkers, and U-boat retrieval staff, ensuring efficient, friendly service and compliance with sales and security policies while handling customer issues and scheduling.

Key focus areas include Supervise, train and evaluate cashiers, loaders, checkers and U-boat retrieval staff, Ensure friendly, efficient and professional customer service, and Enforce compliance with sales and security policies.

Important skills include Computer Literacy, Effective Communication, Interpersonal Skills, Analytical Reading, and Mathematical Calculations.

Skills & qualifications

RequiredNice to have

Skills

Computer LiteracyEffective CommunicationInterpersonal SkillsAnalytical ReadingMathematical Calculations

Qualifications

Bachelor's DegreeHigh School Diploma or GED With 4+ Years Experience4+ Years Customer Service Experience

Full job description

Front End Supervisor

Company: Jetro / Restaurant Depot

Location: 23815 Tomball Pkwy, Tomball, TX 77375

Job Type: Full-time

Sector: Management

Compensation: $13.50 - $14.18

JOB DETAILS

Job Summary

The Front-End Supervisor supports front-end operations by assisting with daily oversight of customer service activities, transaction accuracy, and team performance. This role ensures front-end processes are followed and contributes to maintaining an efficient and customer-focused environment.

Key Responsibilities

  • Support daily front-end operations to ensure efficient and accurate transaction processing

  • Assist with monitoring cash handling procedures and resolving minor discrepancies

  • Provide support and direction to front-end staff during daily operations

  • Ensure front-end areas are organized, clean, and operating efficiently

  • Assist in maintaining customer service standards and resolving customer issues

  • Support scheduling and workflow coordination for front-end staff

  • Help enforce company procedures and policies at the front-end

  • Communicate operational issues or concerns to management

Qualifications

  • Previous experience in retail, customer service, or front-end operations

  • Basic understanding of cash handling processes

  • Strong communication and organizational skills

  • Ability to work in a fast-paced, team-oriented environment

  • Problem-solving skills and attention to detail

Preferred Qualifications

  • Experience in a supervisory or lead role

  • Familiarity with front-end operations and processes

  • Experience in high-volume retail environments

Work Environment / Expectations

Primarily retail or front-end operational environment. Requires standing, walking, and interacting with customers and staff. May require schedule flexibility based on business needs.

Benefits & Perks

  • Medical, Dental, and Vision Insurance Coverage

  • 401(k) Retirement Plan with Employer Match

  • Paid Time Off (PTO) in accordance with company policy

  • Six (6) Paid Company Holidays

  • Tuition Reimbursement Program (subject to eligibility and plan guidelines)

  • Additional Voluntary Supplemental Benefits (may include life insurance, disability coverage, employee assistance programs, and other optional benefits)

  • Competitive and Comprehensive Benefits Package Designed to Support You and Your Family

  • All benefits are subject to eligibility requirements and plan terms

Job Ref #:f4e32bbe-c98d-4298-b258-c10e4ed24c28

Date Posted:2024-12-16

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