Team Lead, Learning and Development

Overview:

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500+ employees and 30,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI- powered collaboration, we’d love to meet you.

In This Role, You Will:

What You Wi ll be doing

• Conducting Training sessions – On-boarding, Calendar offerings
• Instruction Designing
• Stakeholder Management and Business Partnership
• Vendor Management and Budget
• Training Analytics and LMS Management

1. Training Facilitation & Delivery

• Conduct engaging and impactful training sessions across functions.
• Manage end-to-end training logistics, including nominations, communication, and participant engagement.
• Deliver programs aligned with the annual training calendar.
• Facilitate sessions for flagship managerial development programs.
• Lead bespoke learning interventions tailored to business needs.

1. Instructional Design

• Develop high-quality learning content using ADDIE or other instructional design frameworks.
• Create and enhance training materials leveraging tools including MS PowerPoint, Excel, Word, OneNote, and AI-based platforms such as Copilot, Azure AI, Synthesia, Beautiful.AI, along with knowledge of agentic frameworks.
• Maintain training documentation, ensuring accuracy, version control, and adherence to standards.

1. Stakeholder Management & Business Partnership

• Collaborate closely with business stakeholders to understand capability needs and learning priorities.
• Align and engage external vendors to meet stakeholder requirements.
• Co-own the successful execution of the Annual Training Calendar in partnership with business leaders.

1. Vendor Management and Budget

• Identify, evaluate, and onboard new training partners.
• Manage vendor relationships end-to-end—from registration and coordination to closure and payment processing.
• Managing L&D budget and expenses

1. Training Analytics & LMS Management

• Measure and report training effectiveness using the Kirkpatrick Model (Levels 1–4).
• Administer and manage the Docebo Learning Management System (or similar LMS), ensuring data accuracy and smooth learner experience. Here's What You Need:

What You Will Need for this Position

• MBA in HR (preferred) with 8–12 years of relevant Learning & Development experience.
• Experience administering Docebo or any other LMS is an advantage.
• Strong facilitation capabilities; relevant training certifications are a plus.
• Excellent written and verbal communication skills, strong interpersonal skills, and the ability to create high‑quality learning documents and reports.
• Advanced proficiency in MS Office tools.
• Strong networking and relationship-management skills.
• Agile, self-driven, and passionate about people development.
• Willingness to work EST shift at least once a week.

Disclaimer:

Beware of Recruitment Scams – Legitimate Cvent recruiting communications will always come from an official ‘ [email protected] ’ email. We never request any payments or ask for sensitive personal or financial information via chat or social media platforms. For more information, please visit:

https://www.cvent.com/en/notice-recruitment-fraud