Senior Customer Manager - Regional Grocery - Wholesale

Job Duties

COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.

Overview

We are seeking a Senior Customer Manager to lead a portfolio of regional wholesale customers, including AWG, Bozzuto's/Big Y, MDI/Lowe's, and NY Metro wholesalers. This roleis responsible fordelivering strong business results across a large and complex customer portfolio while leading a team of 12 sales professionals.

The ideal candidate brings strong sales leadership, sound business management skills, and the ability to work independently across multiple customers and priorities. Most importantly, this role requires direct sales experience working with wholesale customers and distributors, with a proven ability togrowvolume, improve profitability, and build senior-level customer relationships.

This leader will partner closely with internal cross-functional teams and customer stakeholders to develop and execute strategies that drive profitable growth, strengthen customer partnerships, and improve in-market execution.

WhatYou'llBe Responsible For

Lead, coach, and develop a team of 12, including Key Account Managers and customer-facing sales roles

Deliver revenue, volume, and profitability targets across a portfolio of regional wholesale customers

Build andmaintainstrong relationships with senior customer leaders and decision-makers

Create and execute customer growth strategies and joint business plans

Drive distribution gains, promotional effectiveness, and share growth across key categories

Manage trade investment budgets and evaluate return on investment

Partner cross-functionally to deliver customer solutions and execute growth plans

Foster a high-performing, inclusive team culture focused on accountability and development

Key Accountabilities

Sales Leadership

Build strong relationships with senior-level leaders across assigned wholesale customers

Use customer, category, and market insights to influence assortment, pricing, and promotional decisions

Identifygrowth opportunities and develop strategies to outperform the competition

Lead forecasting discussions related to volume and trade investment

Business and Execution Excellence

Meet or exceed sales and revenue targets

Develop and execute customer strategies that deliver profitable growth

Manage tradespendeffectively and make data-driven investment decisions

Partner with internal teams to maximize in-store and market execution

Cross-Functional Leadership

Collaborate with internal and external partners to build multi-year customer growth plans

Lead cross-functional efforts to solve customer challenges and unlock growth opportunities

People Leadership

Coach and develop team members to achievestrong performanceand long-term growth

Build an inclusive, accountable, and engaged team environment

Recruit, train, and motivate talent across the organization

Preferred Location

The primary market area for this role is Kansas City, KS, or within a 40-mile radius of the major city airport. Candidateslocatedin this market area will be strongly preferred. Candidates based in Philadelphia, PA,Minneapolis, MN,or Nashville, TN, will also be considered. Relocation support is available.

Minimum Qualifications

Bachelor's degree

Minimum of 5 years of experience in sales, customer-facing account management, category management, shopper or consumer insights, analytics, trade funding, or marketing

Direct sales experience working with wholesale customers, grocery wholesalers, distributors, or similar go-to-market partners

Experience managing customer relationships and driving sales results in a complex retail or consumer products environment

Strong analytical skills, including experience using internal and external data to make business decisions

Proven peopleleadership experience, including coaching, developing, and motivating teams

Strong strategic thinking, planning,financial management, and decision-making skills

Self-motivated, detail-oriented, and able to perform effectively in a fast-paced environment

Advancedproficiencyin Microsoft Word, Excel, and PowerPoint

Additional Considerations

International relocation and international remote work arrangements outside of the United States will not be considered.

SALARY RANGE

The salary range for this position is:

$128,900 - $193,400 Annual

At General Mills we strive for each employee's pay at any point in their career to reflect their experiences performance and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.

ELIGIBILITY

Applicants must meet a minimum 18-year age qualification.

EQUAL OPPORTUNITY EMPLOYER (EOE)

General Mills is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital or familial status, status regarding public assistance, or membership or activity in a local human rights commission.

REASONABLE ACCOMODATION REQUEST

If you need to request an accommodation during the application or hiring process, please fill out our online accommodation request form by following this link: Accommodation Request.

General Mills is an Equal Employment Opportunity Employer. Women, minorities, veterans and individuals with disabilities are encouraged to apply to any General Mills employment opportunities.

Minimum Education Required

Bachelor Degree

Minimum Experience Required

5 - 20 years

Shift

First (Day)

Number of Openings

1

Public Transportation Accessible

Yes

Veterans Encouraged to Apply

No

Physical Required

Yes

Drug Test Required

Yes

Compensation

$128,900.00 - $193,400.00 / Annually

Postal Code

55426

Job Type

Full Time

Place of Work

On-site

Requisition ID

10125986

Job Benefits

Not specified