Clinic Coordinator

Overview

The Clinic Coordinator plays a vital role within our clinical staff, serving as the primary liaison between patients and our podiatric, medical, and social services. This position supports clinic operations and may vary in scope based on the needs of our clinical practice and direction from Clinical Administration and the DPM.

Responsibilities

• Greet, direct, and refer patients to the appropriate clinic area to ensure patient flow

• Escort patients to exam rooms, conduct interviews patients, record vital signs including weight, blood pressure, pulse, & temperature

• Document all current medications and visit information accurately in the patient's chart

• Perform patient callbacks and appointment verification

• Coordinate and schedule patient transportation as needed, including arranging rides and distributing OMNY cards to eligible patients, while maintaining accurate records

• Schedule appointments and make referral to other clinics as directed by clinicians

• Verify authenticity of patients' third-party healthcare payers

• Collect copayments and outstanding balances

• Initiate, processes, and review encounter forms to ensure all required information is complete

• Enter billing information from encounter forms into the billing system

• Obtain appropriate authorization and patient signatures

• Perform additional administrative tasks or coverage as needed

• Keep exam rooms stocked with adequate medical supplies, and maintain instruments and sterilization procedures as required

• Maintain a safe and organized work environment at all times

• Follow all applicable federal, state, and city regulatory policies & procedures

Qualifications

Education/Experience

• High school diploma or equivalent required.

• Medical assistant certification from an accredited program preferred.

• Minimum one year experience in a medical office or public-facing healthcare setting preferred.

• Bilingual English/Spanish preferred

• Experience with ECW (E-ClinicalWorks) preferred.

Knowledge/Skills/Abilities

• Strong oral and phone communication skills, with the ability to interact professionally with patients and staff.

• Ability to maintain effective and organized systems to ensure timely patient flow

• Proficiency in Microsoft Office

Maximum Salary

USD $38,818.00/Yr.

Minimum Salary

USD $32,266.00/Yr.

Touro University offers a comprehensive benefits package for full-time employees which includes:

• Full range of Health Plans

• Medical Plans (choice of EPO, PPO, High Deductible HSA)

• Flexible Spending Accounts (FSA)

• Dental Plans (PPO & HMO) and Vision Plan

• Dependent Care and Transit Programs

• Life Insurance, AD&D and Voluntary Supplemental Life Insurance

• Short-term and Long-term disability programs

• Retirement Plan (403b) - matching contribution up to 5% for eligible/enrolled employees following one year of employment (may make own pre-tax contributions immediately following employment)

• Touro University Tuition Exemption Program for eligible employees, their spouse and dependent children

• Employee Assistance Program

• Early-Release Fridays (upon approval)

• Generous Paid Time Off

• Vacation, Sick Leave, Personal Leave & Floating Holiday

• Annual Holiday Schedule

All campuses of the Touro University unite to promote our core values of Respect, Integrity, and Ethics. As an international institution with diverse and talented faculty and staff, we value an inclusive learning experience where students and employees come first.

Touro University is an equal opportunity employer. Touro University treats all employees, job applicants, and students without unlawful consideration of race, ethnicity, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth or related medical condition), age, disability, medical condition, marital status, genetic information, sexual orientation, gender, gender identity, gender expression, military service or veteran status, citizenship status, or any other classification protected by applicable federal, state or local laws. We are committed to ensuring the fulfillment of this policy in all decisions, including but not limited to, recruitment, the administration of educational programs and activities, hiring, compensation, training and apprenticeship, placement, promotion, upgrading, demotion, downgrading, transfer, layoff, suspension, expulsion and termination, and all other terms and conditions of admission, matriculation, and employment.

Inquiries or complaints concerning the non-discrimination policies should be sent to Nicole Barnett, 202 West 43rd Street, 11th Floor, New York, New York, 10036, [email protected] (646-565-6285) or, alternatively, to the Chief Compliance Officer at [email protected] and 646-565-6000 x55330.

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Job Locations US-NY-New York

ID 2026-13208

College TUNY - New York College of Podiatric Medicine

Position Type Full-Time

Schedule Shift Mon–Thu 7:30am–4:30pm (1–2 days may extend up to 6 pm), Fri 7:30am–2pm

Hours Per Week 36.5

Travel None

Category Healthcare/Clinics

FLSA Status Non-Exempt

Location : Country US