Document Control Associate

Job Description

The Document Control Associate supports the Quality team by managing documentation processes related to product testing, Certificates of Analysis (COAs), and quality records. This role ensures that documentation is properly prepared, reviewed, organized, and maintained in compliance with company procedures, cGMP requirements, and applicable regulatory standards.

The associate collaborates with contract manufacturers, third-party laboratories, and internal teams to coordinate testing submissions, maintain documentation required for shelf stability programs, and support overall quality system documentation. This position plays an important role in maintaining organized records, ensuring audit readiness, and supporting the continued growth and development of the Quality Assurance function.

Key Responsibilities include:

• Document Control & Quality Systems Support

• Execute document control procedures under the guidance of the Quality Manager

• Maintain and administer document control systems ensuring compliance with internal procedures, cGMP standards, and regulatory requirements

• Ensure controlled documents conform to applicable procedures and maintain current revisions and formatting consistency

• Perform proofreading, editing, document preparation, and filing to support Quality Assurance documentation, audits, and inspections

• Maintain organized digital and physical documentation files for quality records

• Assist with maintaining training records as related to the Quality Management System

• Provide support to the Quality Unit in processing incoming documentation and records

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 2+ years of experience in document control, change control, or quality systems

• Experience working with third-party food testing laboratories is a plus

• Strong technical computer skills including Microsoft Word, Excel, PowerPoint, and Google Sheets

• Knowledge of cGMP regulations and electronic records standards such as 21 CFR Part 111

• Strong organizational skills and attention to detail

• Ability to manage multiple tasks and priorities under deadlines

• Excellent written and verbal communication skills

• Ability to work independently and maintain confidentiality when handling sensitive documentation

• Demonstrated problem-solving ability and adaptability to changing priorities

• Strong ethical standards and commitment to quality and accuracy