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Senior Systems Engineer

Ensono

Pune, Maharashtra, IndiaJobNo compensation foundPosted 3w agoVerified open today
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At a glance

Compensation
No compensation found
Location
Pune, Maharashtra, India
Work Authorization
Not specified

Job overview

The Senior Systems Engineer will provide support to US and Europe customers, handling hardware, OS, and application issues. Responsibilities include troubleshooting Active Directory, DNS, DHCP, Windows Server, server hardware, backups, clusters, migrations, and Azure resources, as well as serving as an escalation point and participating in change requests outside normal business hours.

Skills & qualifications

RequiredNice to have

Skills

Active Directory ArchitectureFSMOTrustsReplication IssuesGPO TroubleshootingSites and ServicesDNS TroubleshootingDHCP KnowledgeWindows Server Core TroubleshootingServer Performance AnalysisBSODServer HardwareRAID TroubleshootingBackup TroubleshootingWindows Cluster TroubleshootingMigration and Log AnalysisWindows Patching TroubleshootingRoot Cause AnalysisMigrationCertificate AuthorityIIS Website RenewalsAzure Resources ManagementAzure AD ConnectITIL ProcessVMwareAzure CertificationWindows in‑Place UpgradationStorage BasicNetwork BasicPowerShell ScriptingWindows VulnerabilityDefender

Qualifications

Azure Certification (AZ‑104)24*7 Rotation Shifts

Full job description

Job Details:

Must know

  • Active Directory Architecture, FSMO, Trusts, replication issues, GPO troubleshooting, Sites and services

  • DNS troubleshooting

  • DHCP knowledge

  • Windows Server core troubleshooting (Server performance analysis, BSOD,)

  • Server Hardware (HP, Dell, IBM, Cisco UCS, Blade Servers) / Raid troubleshooting.

  • Backup troubleshooting

  • Windows cluster troubleshooting & Migration and log analysis.

  • Windows patching troubleshooting

  • Root Cause Analysis (RCA) for Major Incidents and P1/P2 cases

  • Migration - DHCP\AD\File and print server.

  • Certificate authority (Root CA / Subordinate CA), IIS website renewals.

  • Azure resources management

  • Azure AD connect

  • ITIL Process

  • 24*7 rotation shifts

Good to have

  • VMware

  • Azure Certification ( AZ-104)

  • Windows in place Upgradation

  • Storage Basic

  • Network Basic

  • Basic PowerShell Scripting

  • Windows vulnerability

  • Defender

  • .

Roles and Responsibilities

  • Providing support to US & Europe customers hence communication should be crisp.

  • Interact with customers, end-users and team members.

  • Escalation point for lower tier technical teams

  • Installation, configuration, maintenance and support for hardware, operating systems and applications

  • Participation in completing customer change requests and problem ticket resolution outside of normal business hours.

TRAVEL:

up to 15%

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