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Choctaw Nation of Oklahoma logo

Casino Players Club Representative

Part-time

Choctaw Nation of Oklahoma

Cartwright, OKPart-time$17/hrTracked 1w agoSeen in employer's feed 4 days ago
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At a glance

Compensation
$17/hr
Location
Cartwright, OK
Schedule
Part-time
Work Authorization
Not specified

Job overview

Choctaw Nation of Oklahoma is hiring a Casino Players Club Representative. As a Players Club Representative, the individual promotes the Choctaw Rewards Club by informing players about benefits, offers, and special events, assists with requests, and serves as the first point of contact for new and regular casino customers, reporting to the shift supervisor.

Key focus areas include Explain Choctaw Rewards Club program, promotions and marketing information to guests, Perform data entry tasks associated with Rewards Club card using the Player Tracker System, and Assist the Marketing department with multiple projects, promotions and events.

Important skills include General Computer Application Proficiency, Customer Service Principles, English Language Knowledge, Casino Facilities Knowledge, Casino Promotions Knowledge, and Customer Focus.

Skills & qualifications

RequiredNice to have

Skills

General Computer Application ProficiencyCustomer Service PrinciplesEnglish Language KnowledgeCasino Facilities KnowledgeCasino Promotions KnowledgeCustomer FocusRelationship Building

Qualifications

High Customer Contact Experience

Full job description

Start Rate: $17.00/hour | Part-Time | Overnight shifts available

Job Purpose or Objective(s): As a Players Club Representative, you will promote the success of the Choctaw Rewards Club, by informing players of benefits, offers, and special events, and assisting players with all requests. Associate must be customer-focused as they often have the first contact with new customers and frequently deal with regular casino customers. You will report to the Players Club Shift Supervisor or Department Manager.

Primary Tasks:

  1. You will explain Choctaw Rewards Club program, promotions and other marketing information in detail to guests.

  2. Perform data entry tasks associated with Rewards Club card and use the Player Tracker System.

  3. Assist the Marketing department with multiple projects, promotions and events.

  4. Answer any questions and immediately resolve any guest, associate or management concerns.

  5. You will issue comps based on established guidelines.

  6. Stay informed about all marketing activities, promotions, and events.

  7. Maintain records to document/verify department activities.

  8. Maintain positive working relationship with all locations, departments, staff and vendors.

  9. Comply with all company regulations and policies.

  10. Perform other tasks as assigned.

Job Requirements:

  • General computer application proficiency.

  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • General knowledge of casino facilities and amenities and an in-depth knowledge of casino promotions.

  • Prior experience in high customer contact positions.

Job Identification: 30200

Job Category: Marketing

Posting Date: 08/12/2026, 3:19 PM

Job Schedule: Part time

On-Site/Remote: On-Site

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