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ISF Coordinator

Expeditors

Roanoke, INHybridJob$48–52K/yrTracked 3w agoSeen in employer's feed 4 days ago
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At a glance

Compensation
$48–52K/yr
Location
Roanoke, INHybrid
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Bachelor's degree

Job overview

Expeditors is hiring an ISF Coordinator. Expeditors, a global logistics company headquartered in Seattle, Washington, is seeking an ISF Coordinator. This role involves monitoring and filing Customs Importer Security Filings (ISF) according to company policies, customer needs, and applicable regulations. The coordinator will provide exceptional customer service, ensure timely and accurate filings, and assist with reporting and troubleshooting discrepancies. Expeditors is a Fortune 500 company with over 19,000 professionals in a worldwide network.

Key focus areas include Monitor and file Customs Importer Security Filings (ISF), Provide all other ISF filing activities according to policies, needs, and regulations, and Provide exceptional customer service.

Successful candidates bring Bachelor's Degree. Important skills include Customer Service, Organizational Skills, Data Analysis, Problem-Solving Skills, Microsoft Office, and Microsoft Word. Preferred (not required): ISF Experience.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceOrganizational SkillsData AnalysisProblem-Solving SkillsMicrosoft OfficeMicrosoft WordExcelInterpersonal SkillsListeningComprehensionClear CommunicationConcise CommunicationProfessional Oral CommunicationProfessional Written CommunicationISF Experience

Qualifications

Bachelor's Degree1-2 Years in Freight Forwarding Industry

Benefits

Paid Time Off
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Match

Full job description

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

SUMMARY DESCRIPTION:

  • Monitoring and filing Customs Importer Security Filings (ISF). File ISF filings and provide all other ISF filing activities according to Expeditors policies, customer needs and applicable regulations

  • Provide exceptional customer service, keep in close contact with customer and origin office to make sure the shipment is filed accurately and timely

  • Ensure that all work is handled efficiently by ensuring filings are completed timely & accurately.

  • Work out discrepancies of filing not on file

  • Assist with Monitoring all ISF filings (in not ready, rejected, accepted w/warnings, draft status) on a daily basis

  • Monitor IHO Events from origin on workboard

  • Assist with reporting (mismatch report troubleshooting)

  • Ensure you adhere to the required minimum of 52 annual training hours for all staff

Knowledge:

  • Bachelor's Degree

  • Preferably 1-2 years in freight forwarding industry. ISF experience a plus

  • Professional oral and written communication skills

  • Strong organizational, analysis & problem-solving skills

  • Microsoft Office skills (Word, Excel etc.)

  • Effective interpersonal skills, including proven abilities to listen, comprehend, communicate clearly and concisely to obtain positive results

  • Paid Vacation, Holiday, Sick Time

  • Health Plan: Medical, Prescription Drug, Dental and Vision

  • Life and Long-Term Disability Insurance

  • 401(k) Retirement Savings Plan (US only)

  • Employee Stock Purchase Plan

  • Training and Personnel Development Program

  • Up to 26 work from home days annually

  • Salary: $48,000 - 52,000

All your information will be kept confidential according to EEO guidelines.

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