Registration Specialist
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At a glance
Job overview
The Registration Specialist at Avera in Cresco, IA supports patient flow by registering patients, verifying insurance, updating demographics, scheduling appointments, handling calls, collecting payments, and performing clerical and cashier duties while maintaining confidentiality and providing excellent customer service.
Skills & qualifications
Skills
Qualifications
Full job description
Cresco, IA
Full time
R-260027185
Location:
Cresco, IA
Worker Type:
Regular
Work Shift:
Day/Evening/Weekend/Holiday Shift (United States of America)
Join Our Team!
At Regional Health Services, we strive to create a positive, team-oriented work environment for our staff. Our professional team of clinical, administrative, and support staff work each day to better serve and care for our community. If you would like to join us on our mission, apply today!
Position Highlights
POSITION SUMMARY: Registration Specialist receives and assists patients and visitors across Clinic, Outpatient, and Emergency Services. This role is responsible for maintaining efficient patient flow, registering patients, completing insurance verification prior to appointments, verifying and updating demographics, scheduling appointments, forwarding calls, collecting payments, supporting medical records processes, completing ER room registration, and performing general clerical and cashier duties. The Registration Specialist ensures high-quality service and supports organizational operations through accurate documentation and adherence to policies.
POSITION QUALIFICATIONS:
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High school diploma preferred.
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Computer skills and ability to learn various software systems.
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Ability to maintain confidentiality.
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Good interpersonal and customer service skills.
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Ability to multitask, change priorities quickly, and handle constant interruptions.
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Knowledge of Excel, email applications preferred.
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Medical Terminology or completion within the first year of employment preferred.
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Six months of office experience, preferably in a medical setting
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One year of medical office or billing experience, including knowledge of patient types and insurance billing preferred.
At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward.
The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at 605-504-4444.
Additional Notices:
For TTY, dial 711
Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.
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