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Assistant Store Leader

Kroger Family of Companies

Cape Girardeau, MOJob$19.85–25.1/hrPosted 1mo agoSeen in employer's feed 4 days ago
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At a glance

Compensation
$19.85–25.1/hr
Location
Cape Girardeau, MO
Work Authorization
Not specified

Job overview

Kroger Family of Companies is hiring an Assistant Store Leader. The Assistant Store Leader learns all department operations and store management duties, sharing responsibility for store performance in all operational and human resources areas. This role involves scheduling, security, maintenance, safety, sanitation, ordering, administration, and HR-related tasks, while demonstrating the company's core values.

Key focus areas include Assist store manager and associates in achieving a favorable customer shopping experience, Assist store manager in leading teams in planning, implementing, and executing initiatives, and Assist store manager with developing action plans and communications to associates.

Successful candidates bring High School Diploma/GED, 1 Year Experience As Department Manager, and Store Manager Approval. Preferred (not required): Scheduling, Security, Maintenance, and Safety.

Skills & qualifications

RequiredNice to have

Skills

SchedulingSecurityMaintenanceSafetySanitationOrderingAdministrationHuman ResourcesRespectHonestyIntegrityDiversityInclusionCustomer ServiceMerchandisingAction PlanningProblem SolvingBudget ManagementSales DrivingShrink ReductionFinancial Performance AnalysisCompetitive AnalysisInclusive LeadershipCommunity RelationsUnion RelationsCommunicationStaffingTurnover ReductionRetention ImprovementPerformance FeedbackLabor ManagementSupply Cost ManagementRegulatory ComplianceSupervisionCoachingPerformance Reviews

Qualifications

High School Diploma/GED1 Year as Department Manager, Service Manager, or Equivalent ExperienceStore Manager/District Manager or Direct Manager ApprovalRetail Management ExperienceKnowledge of All Aspects of Store OperationsStaff Supervisory Experience

Full job description

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties.Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

  • Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger’s best-in-class reputation

  • Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives

  • Assist store manager with developing action plans/communications to associates on Associate Insight survey results

  • Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation

  • Role model/demand a highest level of customer service & solve associate/customer issues/concerns

  • Manage total store operations in store manager’s absence

  • Achieve/exceed weekly, period, & annual sales, wage budgets & profit budgets, as well as other targeted goals (e.g., safety, shrink)

  • Drive sales by working with department managers to produce/maximize sales & profits, reduce shrink & improve each store department’s contribution

  • Assist store manager in regular store-level financial performance discussions with associates regarding developing budgets (e.g., sales, shrink, labor expenses, other expenses) & other targeted goals (e.g., safety)

  • Analyze/ respond to competitive landscape within district/division

  • Demonstrate inclusionary leadership; expect inclusive behavior from associates

  • Utilize coordinators/other field staff to ensure store departments achieve sales/profit goals & ensure implementation/execution of division merchandising plans

  • Promote/support strong relationships with local community organizations in store’s surrounding area

  • Assist in building proactive/productive relationships with union representatives/business agents if store is covered by collective bargaining agreement

  • Communicate necessary information to associates to help them effectively carry out duties

  • Serve as liaison to store/district managers & coordinators on effectiveness of division merchandising/ operational plans/programs

  • Assist store manager in staffing, reducing turnover & increasing retention

  • Provide timely individual/department performance feedback to department heads & associates

  • Assist with labor management & supply costs on a daily basis to meet customer service/financial targets

  • Ensure store compliance & associate knowledge of federal, state, & local laws/enterprise policies

  • Supervise and coach direct reports on the performance of their duties; complete performance reviews and provide feedback to direct reports

  • Must be able to perform the essential functions of the position with or without reasonable accommodation

QUALIFICATIONS Minimum

  • High school diploma/GED

  • 1 year of experience as department manager, service manager, or equivalent experience

  • Store manager/district manager or direct manager approval

Desired

  • Retail management experience & knowledge of all aspects of store operations

  • Staff supervisory experience

$19.85 - $25.10 per hour

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