Mobile Case Manager
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Requirements
Credentials this posting asks for.
Job overview
180 Degrees, Inc. is hiring a Mobile Case Manager. The Mobile Case Manager at 180 Degrees provides community‑based, prevention‑focused case management for youth transitioning out of the Rochester Youth Shelter, ensuring continuity of care through independent field work, collaboration with shelter staff, and on‑call support.
Key focus areas include Serve as a consistent point of connection between shelter operations and the community, Provide prevention‑focused, community‑based case management to youth exiting shelter, and Maintain structured after‑care services ensuring continuity of care during transition.
Important skills include Trauma-Responsive Practice, Youth-Centered Practice, Building Rapport With Youth And Families, Maintaining Professional Boundaries, Care Coordination, and Advocacy.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Duties
Mobile Case Manager
Rochester Youth Shelter, Rochester, MN, US
Salary Range: $56,160.00 To $62,816.00 Annually
Sign on Bonus: Sign on Bonus of $600 (Half paid out at 3 months and the other half at 12 months).
Benefits:
Sign on Bonus of $600 (Half paid out at 3 months and other half at 12 months).
Paid time off (PTO) starting at 18 days annually.
Medical, Dental, FSA & HSA options
Life, STD, LTD
Employee Assistance Program
401K company match up to 4%
12 paid company holidays
Position Description:
Mobile Case Manager: Meet youth where they are – beyond the doors of the Rochester Youth Shelter.
180 Degrees believes support shouldn't stop at the shelter door. As a Mobile Case Manager (MCM), you're the bridge between shelter and community, the consistent connection that helps youth stay stable and supported long after they've exited our doors. You're out in the community, in the spaces where youth naturally gather, making sure no one falls through the cracks during a critical transition.
This role sits at the heart of 180 Degrees' continuity-of-care model. You provide prevention-focused, community-based support and structured aftercare that keeps youth connected to stability as they move from shelter back into daily life. You collaborate closely with shelter staff and fellow Mobile Case Managers across the organization, ensuring every youth experiences a consistent, unified journey no matter where they are or what program they're in.
You'll operate with independence in the field but you're part of the Shelter team. This role is grounded in strong supervision, teamwork, and constant connection back to shelter operations.
What you'll actually do:
Serve as a consistent point of connection between shelter operations and the community
Provide prevention-focused, community-based case management to youth exiting shelter
Maintain structured aftercare services that ensure continuity of care during a critical transition
Build consistent outreach presence in spaces where youth naturally gather
Collaborate closely with shelter staff and other Mobile Case Managers to maintain alignment as youth move between programs and communities
Work independently in the field while staying grounded in supervision and Shelter teamwork
Maintain strong, consistent connection to shelter operations and the broader continuity-of-care model
Support planned and unplanned discharges, ensuring appropriate transition planning and continuity of care.
Maintain professional boundaries, confidentiality, and ethical practice
Keep clear, accurate documentation to support youth planning and progress
This role is for you if:
You believe support shouldn't end when shelter does. You're comfortable working independently but thrive when you're part of a bigger Shelter team. You know that showing up consistently in the right place, at the right time, is what keeps youth on track. And you want work that's real, human, and meaningful, wherever it takes you.
This is a full-time, onsite position (40 hours/week). No direct reports. Direct impact every day.
Qualifications:
Minimum age: 21.
Bachelor’s degree in human services, psychology, social services, social work, or a related field and two years of related case management experience; case management experience may be substituted in lieu of education on a year-for-year basis.
Experience in the nonprofit sector preferred.
Valid driver’s license and insurance; dependable transportation for traveling to community partners and events; ability to drive Company vehicle without restrictions.
Ability to clear a Department of Human Services background screening.
Essential Competencies:
Strong foundation in trauma-responsive and youth-centered practice.
Ability to build rapport with youth and families while maintaining professional boundaries.
Skilled in care coordination, advocacy, and collaborative problem-solving.
Understanding of confidentiality, data practices, and ethical responsibilities.
Strong written and verbal communication skills and documentation skills.
Excellent organization, time management, and attention to detail.
Ability to operate effectively in fast-paced, complex environments.
Proficiency with computer systems and databases.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use a computer. The employee is frequently required walk, stand, and go up and down stairs. Regular computer use. Combination of seated work and movement within the shelter and community. Occasional evening, weekend, or holiday hours, including on-call responsibilities. Travel to community partners and appointments as required.
Work Environment:
This role moves with the rhythm of a program that never closes. 180 Degrees operates 24/7/365. Crisis doesn't run on a 9-to-5, and neither do we. Case Managers participate in the on-call rotation, and flexibility to work extended hours for events and special projects is part of showing up fully for this work. This is an on-site position at our state-of-the-art facility in Rochester.
About 180 Degrees:
This is an exceptional opportunity to join a fast-growing non-profit organization. Founded over 50 years ago, 180 Degrees is recognized for piloting innovative solutions to address challenges of homelessness, sexual exploitation, poverty and incarceration. With program sites around the state, 180 Degrees continues to expand its portfolio of programs and services now impacting the lives of over 2,000 youth and adults each year. We seek leaders who will guide the next growth phase of our organization.
180 Degrees, Inc. is an Equal Opportunity Employer
180 Degrees’ intention is for our staff reflect the communities we serve. We actively encourage women, people of color, differently abled and other diverse candidates to apply for open positions.
Monday - Friday with on-call rotation.
Minimum Education Required
Bachelor’s degree in human services, psychology, social services, social work, or a related field and two years of related case management experience; case management experience may be substituted in lieu of education on a year-for-year basis.
Minimum Experience Required
Qualifications:
Minimum age: 21.
Bachelor’s degree in human services, psychology, social services, social work, or a related field and two years of related case management experience; case management experience may be substituted in lieu of education on a year-for-year basis.
Experience in the nonprofit sector preferred.
Valid driver’s license and insurance; dependable transportation for traveling to community partners and events; ability to drive Company vehicle without restrictions.
Ability to clear a Department of Human Services background screening.
Shift
First (Day)
Number of Openings
1
Compensation
$56,160.00 - $62,816.00 / Annually
Postal Code
55902
Job Type
Full Time
Place of Work
On-site
Requisition ID
49839
Job Benefits
Sign on Bonus: Sign on Bonus of $600 (Half paid out at 3 months and the other half at 12 months).
Benefits:
Sign on Bonus of $600 (Half paid out at 3 months and other half at 12 months).
Paid time off (PTO) starting at 18 days annually.
Medical, Dental, FSA & HSA options
Life, STD, LTD
Employee Assistance Program
401K company match up to 4%
12 paid company holidays
You've read the whole posting — now see how you match it.