Service Dispatch & Parts/Warehouse Specialist
Mankato, MNFull-time$27–30/hrSeen 3w ago
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Job overview
Paape Companies is hiring a Service Dispatch & Parts/Warehouse Specialist. The Service Dispatch & Parts/Warehouse Specialist coordinates service, repair, installation and warranty work, communicates with customers, supports technicians and subcontractors, manages inventory and warehouse activities, and provides administrative assistance for proposals and work orders at Paape Companies.
Key focus areas include Coordinate and schedule service, repair, installation, startup, and warranty work, Communicate with customers regarding schedules, updates, and service requests, and Support technicians and subcontractors by clearly communicating work assignments.
Important skills include Microsoft 365 Applications, Communication, Customer Service, Organizational Skills, Attention to Detail, and Multi‑Task Management.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Job Duties
Service Dispatch & Parts/Warehouse Specialist | Organized Problem Solvers Wanted
*Service Coordination & Customer Support
Coordinate and schedule service, repair, installation, startup, and warranty work.
Communicate with customers regarding schedules, updates, and service requests.
Support technicians and subcontractors by ensuring work assignments are clearly communicated and efficiently organized.
Monitor open work orders and help keep projects moving toward completion.
Serve as a primary point of contact for customer inquiries and office communications.
*Parts, Inventory & Warehouse Operations
Manage inventory and coordinate material purchases for service operations.
Receive, organize, and distribute parts and materials.
Process warranty claims, returns, and vendor-related issues.
Maintain company-owned tools and equipment.
Support shipping, receiving, and warehouse activities.
*Administrative Support
Assist with service proposals, maintenance agreements, and related documentation.
Process completed work orders and support operational and accounting functions.
Contribute ideas and improvements that help the team work more efficiently.
*This Role Could Be a Great Fit If You Have Experience In:
Service dispatch
HVAC or construction support
Manufacturing or production coordination
Logistics and transportation
Warehouse operations
*Join the Paape Team!
If you enjoy coordinating people and resources, solving problems, and being part of a team that helps customers succeed, we'd like to meet you.
Apply today and become part of a company that has been serving customers and building relationships for more than 75 years.
Minimum Education Required
REQUIRED:
High School Diploma or Equivalent
Forklift certification, or ability to obtain certification
DOT medical card, or ability to obtain
PREFERRED
Post Secondary Education
Minimum Experience Required
REQUIRED:
Proficiency with Microsoft 365 applications
Strong communication and customer service skills
Strong organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Ability to lift up to 50 pounds safely
PREFERRED:
Experience in dispatching, customer service, logistics, inventory management, warehouse operations, construction, HVAC, or related industries
Experience using service management or scheduling software
Shift
First (Day)
Number of Openings
1
Public Transportation Accessible
No
Veterans Encouraged to Apply
Yes
Physical Required
No
Drug Test Required
No
Compensation
$27.00 - $30.00 / Hourly
Additional Compensation
This range represents the typical starting compensation for the position. Final compensation will be determined based on the selected candidate's experience, qualifications, skills, and overall alignment with the role's requirements.
Postal Code
56001
Job Type
Full Time
Place of Work
On-site
Requisition ID
55876
Job Benefits
Health, Dental, Vision, Life, Disability Insurance
Paid Time Off: Sick/ESST, Vacation, Paid Holidays
401k with Company Match
Application Email
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