Olive Jobs

Spa Sales and Customer Service Associate

Hand & Stone Massage and Facial Spa

Portsmouth, NHFull-time$15–16/hrPosted 3w agoVerified open 6 days ago
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At a glance

Compensation
$15–16/hr
Location
Portsmouth, NH
Schedule
Full-time
Work Authorization
Not specified

Job overview

Hand & Stone Massage and Facial Spa is hiring a Spa Sales and Customer Service Associate. Hand & Stone Massage and Facial Spa in Portsmouth, NH seeks a Guest Experience & Membership Sales Associate to greet guests, schedule appointments, answer calls, introduce membership options, promote gift cards, support member retention, maintain a clean front desk, and assist with daily spa operations.

Key focus areas include Greet guests and create an exceptional first impression, Schedule appointments and manage the spa calendar, and Answer incoming calls and assist clients with questions.

Preferred (not required): Discussing Memberships, Asking For The Sale, Communication, and Customer Service.

Skills & qualifications

RequiredNice to have

Skills

Discussing MembershipsAsking for the SaleCommunicationCustomer ServiceFriendly PersonalityOutgoing PersonalityConfident PersonalityMultitaskDependableProfessionalTeam-Oriented

Qualifications

Retail ExperienceHospitality ExperienceFitness ExperienceMembership ExperienceSales Experience

Full job description

Benefits:

  • Contests

  • Employee rewards program/employee referral bonus

  • KinderCare Childcare Discounts

  • Free uniforms

  • Opportunity for advancement

  • Training & development

  • Bonus based on performance

  • Company parties

  • Employee discounts

  • Flexible schedule

Guest Experience & Membership Sales Associate Earn $15-$16/Hour + Membership Commissions + Bonuses

Do you enjoy talking with people, building relationships, and helping customers find services they'll love? Hand & Stone Massage and Facial Spa Portsmouth, NH is looking for a Guest Experience & Membership Sales Associate to be the face of our spa and play a key role in growing our membership community.

This is more than a front desk position. Successful Spa Associates connect with guests, recommend wellness services, and help clients make self-care a regular part of their routine.

Why You'll Love This Role

  • Competitive hourly pay: $15-$16/hour

  • Membership sales commissions

  • Monthly bonus opportunities

  • Flexible full-time and part-time schedules

  • Employee discounts on spa services and products

  • Referral bonus program

  • Fun team contests and incentives

  • Professional, positive work environment

  • Advancement opportunities within a growing company What You'll Be Doing:

  • Greeting guests and creating an exceptional first impression

  • Scheduling appointments and managing the spa calendar

  • Answering incoming calls and assisting clients with questions

  • Introducing guests to membership options and spa services

  • Promoting gift cards, upgrades, and wellness programs

  • Supporting member retention through outstanding customer service

  • Maintaining a clean, organized front desk environment

  • Assisting with daily spa operations as needed

What Makes You a Great Fit?

  • Retail, hospitality, fitness, membership, or sales experience preferred

  • Comfortable discussing memberships and asking for the sale

  • Strong communication and customer service skills

  • Friendly, outgoing, and confident personality

  • Ability to multitask in a fast-paced environment

  • Dependable, professional, and team-oriented If you're looking for a role where your customer service skills can translate into higher earnings through commissions and bonuses, apply today and join a team dedicated to helping people look and feel their best.

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