Seasonal Patient Access Representative
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At a glance
Requirements
Credentials this posting asks for.
Job overview
CommonSpirit Health is hiring a Seasonal Patient Access Representative. The Seasonal Patient Access Representative acts as a key contributor to the patient experience by organizing operations and delivering exceptional customer service. They pre‑admit, admit, and register patients, gather demographic and financial information, verify insurance, explain financial requirements, collect patient portions, and mentor new associates while maintaining accuracy and confidentiality.
Key focus areas include Create a positive impression for patients, families, and visitors, Pre‑admit, admit, and register patients, and Interview patients for demographic and financial information.
Successful candidates bring High School Diploma and Basic Life Support (BLS) American Heart. Important skills include Microsoft Office, Outlook, Excel, Microsoft Word, Power Point, and Windows XP. Preferred (not required): Medical Terminology, Multitask, Prioritizing Skills, and Multitasking.
Skills & qualifications
Skills
Qualifications
Full job description
Job Summary and Responsibilities
As our Patient Access Representative, you will act as a key contributor to the overall patient experience by leveraging your talent for organization, operations, and exceptional customer service.
Every day you will create a positive impression for patients, family, and visitors while pre-admitting, admitting, and registering. You will interview patients for demographic and financial information, verify insurance benefits, explain financial requirements, collect patient portions, and serve as a mentor to new associates.
To be successful in this role, you will possess strong organizational and customer service skills, meticulous attention to detail in information gathering and financial processes, and the ability to effectively communicate complex information while contributing to a positive patient journey.
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Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data.
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Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.
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Collects patient portion from patients prior to or at time of service (following MSE).
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Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.
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Maintains an accuracy rate within the departmental guidelines.
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Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.
We are offering $4,000 seasonal bonus to hires who meet eligibility requirements
$400/month Summit County housing stipend available for full time residents of Summit, Park, Eagle, Grand, Clear Creek or Lake Counties. Must work at least 80% physically on-site at a CommonSpirit Health- Mountain Region facility in Summit County and full time or part time status (PRN ineligible). More details available upon offer.
Job Requirements
Required
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High School Diploma/G.E.D.
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Basic Life Support American Heart Association
Preferred
- Office experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills.
Where You'll Work
With more than 700 care sites across the U.S. from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Pay Range
$18.97 - $32.19 /hour
We are an equal opportunity employer.
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