Patient Account Representative
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At a glance
Job overview
Prime Healthcare is hiring a Patient Account Representative. Sherman Oaks Hospital, a 153-bed acute-care community hospital, is seeking a Patient Account Representative. This role involves ensuring accuracy of patient and billing information, managing authorizations and referrals, and communicating with patients and staff. The hospital is recognized for advanced technology and compassionate care, providing 24/7 emergency services and specialized medical, surgical, and diagnostic services.
Key focus areas include Review all patient charts for accuracy of patient and billing information, Distribute all billing to appropriate personnel, and Review and perform follow-up on all authorizations, specialty referrals, and Dr.'s dictated notes.
Successful candidates bring High School Graduate Or GED Equivalent. Important skills include Knowledge Of Multiple Insurance Billing Requirements, Knowledge Of Medical Terminology, Effective Written Communication, Effective Verbal Communication, Multi-Tasking, and Time Management.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Overview
At Sherman Oaks Hospital, our dedicated team of professionals are committed to our core values of quality, compassion, and community. As a member of the Prime Healthcare Foundation, Sherman Oaks Hospital is actively seeking new members to join its award-winning team! Sherman Oaks Hospital is a 153-bed, not-for-profit, acute-care community hospital located in Sherman Oaks, California. Staffed with over 500 employees and an extraordinary team of physicians, the hospital is recognized for advanced technology and compassionate care and provides 24/7 emergency care in addition to a full range of specialized medical, surgical, and diagnostic services to improve and save lives. Sherman Oaks Hospital has been nationally recognized multiple times as a "100 Top Hospital" by Fortune/Merative, holds an "A" grade in patient safety from The Leapfrog Group, Patient Safety Excellence recognition from Healthgrades, and more. For more information, visit www.shermanoakshospital.org.
Responsibilities
Reviews all patient charts for accuracy of patient and billing information. Distribution of all billing to appropriate personnel. Reviews and performs follow-up on all authorizations, specialty referrals, and Dr.'s dictated notes. Communicates clearly and efficiently by telephone. Maintains a current knowledge of contracts and state Workers Compensation fee schedules. Operates a computer to input and retrieve data.
Qualifications
Education and Work Experience
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High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).
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Knowledge of multiple insurance billing requirements.
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1-2 years of Business office experience preferred.
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Knowledge of medical terminology.
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Effective written and verbal communication skills.
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Ability to multi-task, prioritize needs to meet required timelines.
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Analytical and problem-solving skillS.
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Customer Services experience required
Pay Transparency
Sherman Oaks Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $23.00 to $26.22. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.
Employment Status
Full Time
Shift
Days
Equal Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC\_KnowYourRights\_screen\_reader\_10\_20.pdf
Privacy Notice
Privacy Notice for California Applicants: https://www.primehealthcare.com/wp-content/uploads/2024/04/Notice-at-Collection-and-Privacy-Policy-for-California-Job-Applicants.pdf
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FacilitySherman Oaks Hospital
LocationUS-CA-Sherman Oaks
ID2026-272109
CategoryAdmin
Position TypeFull Time
ShiftDays
Job TypeNon-Exempt
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