Salesforce Application IT Professional

Job Family: Digital Sales

Req ID: 516440

Salesforce Application IT Professional

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this by empowering customers through the combination of the real and digital worlds —improving how we live, work, and move today and for the next generation. We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Transform the everyday with us!

In this role you will work a hybrid work model share timeat a home office and working out of our Alpharetta, GA location.

We are looking for a motivated and diligent Salesforce Application IT Professional. This position will support global implementations and service delivery of customer relationship management systems focused on pricing and quotations.

As part of the IT team, you will help ensure the successful delivery of application services and projects. You will support implementations across North and South America and help maintain stable service operations for Salesforce and other customer relationship management solutions.

You’ll make an impact by:

• Providingsubject matter expertise and end-user support for pricing and quotationapplications on the Salesforce platform.

• Collaboratingwith stakeholders and end users to identify continuous-improvementopportunities and increase solution adoption.

• Troubleshootingapplication issues and working with development teams to identify andresolve software and integration problems.

• Ensuringadherence to company policies, procedures, and security protocols.

• Managinguser accounts, permissions, and access controls.

• Gatheringbusiness requirements, performing gap-and-fit analyses, and developingsolutions that meet business needs.

• Supportingintegrations with Salesforce and non-Salesforce systems.

• Monitoringindustry trends and Salesforce releases and recommending relevant featuresand functionality.

• Assistingwith the development and testing of new software features like Agentfoce

• Developingand implementing standard methodologies for application-support processes.

• Analyzingpricing and quotation processes, designing and implementing supportingsolutions, and providing domain expertise to application end users.

• Supportingimplementations across North and South America while helping ensure stableservice operations for Salesforce and other customer relationshipmanagement solutions.

You’ll win us over by having the followingqualifications:

Basic Qualifications:

• Bachelor’sdegree in science, business, engineering, or similar from an accrediteduniversity.

• 2–4years of IT experience working with business applications, especially inthe configure, price, quote domain.

• Experiencewith software development, preferably on the Salesforce platform

• Salesforcesystem administration

• Experienceas a business analyst or support specialist for IT platforms andsolutions.

• Knowledgeof SQL and databases.

• Abilityto support software systems and resolve application or integration issues.

• Analyzebusiness processes, gather requirements, and design and implementsolutions that meet business needs.

• Clearcommunications with technical and non-technical users.

• Proficiencyin written and spoken English.

• Abilityto travel up to 30% domestically and internationally.

• Legallyauthorized to work in the United States on a continual and permanent basiswithout company sponsorship now or in the future.

Preferred Qualifications:

• Consultingexperience implementing customer relationship management solutions,preferably on the Salesforce platform.

• SalesforceAdministrator certification.

• ITILcertification.

• Fullstack developer experience with knowledge of the software development lifecycle and Agile tools and methodologies.

• Understandingof Salesforce products, including Sales Cloud, Salesforce CPQ, and relatedtechnologies.

• Exposureto SAP applications.

• Proficiencyin more than one language.

• Experiencecommunicating and collaborating with stakeholders and end users in aglobal environment.

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation and advanced healthcare, we create technology with purpose, adding real value for customers.

Our Commitment to Equity and Inclusion in our DiverseGlobal Workforce:

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

Protecting the environment, conserving our natural resources, fostering the health and performance of our people, and safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

#LI-Hybrid

#LI-JS

$68.830 $117,994

Organization: Information Technology

Job Type: Full-time

Category: Information Technology