Host - Bear Restaurant
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Auberge Resorts Collection is hiring a Host - Bear Restaurant. The Restaurant Host creates a welcoming atmosphere, providing exceptional service to guests from arrival to departure. This role involves efficiently handling check-ins and seating, managing reservations and in-room dining orders, and coordinating with restaurant and pool staff for optimal guest placement. The Host also maintains the cleanliness of the host station, updates guest profiles, and resolves complaints to ensure guest satisfaction.
Key focus areas include Greet guests warmly, provide courteous service, and efficiently handle check-ins and seating, Answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems, and Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow.
Successful candidates bring Food Handler's Card Required, RBS Training Required, and Minimum Age To Serve Alcohol. Important skills include Guest Services, Reservation Systems, Guest Placement Optimization, Station Chart Preparation, Cleanliness And Organization, and Guest Profile Management.
Skills & qualifications
Skills
Qualifications
Full job description
The role of Restaurant Host upholds the welcoming atmosphere that defines our hospitality. As a key member of our Auberge family, your role is to provide exceptional service, ensuring a positive experience for our guests from arrival to departure.
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Greet guests warmly, provide courteous service, and efficiently handle check-ins and seating.
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Answer phones, take reservations, take in-room dining orders, and maintain accurate records in reservation systems.
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Coordinate with restaurant and/or pool staff to optimize guest placements, avoiding overbooking and ensuring smooth flow.
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Assist with preparation of station charts, assign stations, and guide servers and support staff in optimal table set-up.
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Maintain cleanliness, sanitation, and organization of the host station and assigned work areas.
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Monitor and update guest profiles, VIP arrivals, and special requests using reservation systems.
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Ensure menus and wine lists are clean, up-to-date, and well-stocked at all times.
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Resolve guest complaints promptly to ensure satisfaction.
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Familiarize yourself with all hotel services, local attractions, and respond accurately to guest inquiries.
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Collaborate with Food and Beverage Management to set a positive tone for the restaurant environment. The starting range for this position is $18.90. This is the pay rate for this position that Stanly Ranch reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
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Current Food Handler's Card Required (within 30 Days of Hire)
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RBS Training Required (within 30 Days of Hire)
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Must be of minimum of age to serve alchohol
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Prior experience in customer service or hospitality, preferably in a high-end setting.
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Strong communication skills, positive attitude, and the ability to speak and write in English fluently.
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Must be of minimum age to serve alcohol.
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Flexibility to work a variable schedule, including weekends and holidays. Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
For more information: auberge.com
Connect with Auberge Collection on Instagram , TikTok , Facebook , and LinkedIn @Auberge and #AlwaysAuberge
GLE Operations LLC is an Equal Opportunity Employer, M/F/D/V. GLE Operations LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, GLE Operations LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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