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Grocery Night Clerk

Kroger Family of Companies

League City, TXJobNo compensation foundTracked 2w agoSeen in employer's feed 5 days ago
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At a glance

Compensation
No compensation found
Location
League City, TX
Work Authorization
Not specified

Job overview

Kroger Family of Companies is hiring a Grocery Night Clerk. The Grocery Night Clerk creates an outstanding customer experience through exceptional service, maintains a safe and clean environment, and supports the department manager in achieving sales and profit goals while upholding quality and safety standards.

Key focus areas include Promote trust and respect among associates, Create an environment that welcomes customers and answers product questions, and Gain and maintain knowledge of department products and make suggestions.

Important skills include Customer Service, Product Knowledge, Effective Communication, Basic Math, Stress Management, and Food Safety Knowledge.

Skills & qualifications

RequiredNice to have

Skills

Customer ServiceProduct KnowledgeEffective CommunicationBasic MathStress ManagementFood Safety KnowledgeTemperature MonitoringInventory ManagementStockingLabelingSafety AwarenessPreventive MaintenanceSuggestive Selling

Qualifications

Ability to Handle Stressful SituationsKnowledge of Basic MathEffective Communication SkillsAny Retail ExperienceSecond Language Speaking Reading WritingMust Be Able to Perform Essential Job Functions With or Without Reasonable Accommodation

Full job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES

  • Promote trust and respect among associates

  • Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store

  • Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products

  • Recommend grocery items to customers to ensure they get the products they want and need; inform customers of grocery specials

  • Check product quality to ensure freshness; review sell by dates and take appropriate action

  • Label, stock and inventory department merchandise; provide customers with fresh products that they have ordered

  • Report product ordering/shipping discrepancies to the department manager

  • Display a positive attitude

  • Stay current with present, future, seasonal and special ads

  • Adhere to all food safety regulations and guidelines

  • Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained

  • Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management

  • Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair

  • Notify management of customer or employee accidents

  • Report all safety risks/issues and illegal activity, including robbery, theft or fraud

  • Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

  • Ability to handle stressful situations

  • Knowledge of basic math (counting, addition, and subtraction)

  • Effective communication skills

Desired

  • Any retail experience

  • Second language (speaking, reading and/or writing)

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