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Patient Services Representative II, Cardiology Call Center

Sutter Health

Emeryville, CAFull-time$32.16–45.02/hrPosted 2w agoVerified open 2 days ago

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At a glance

Compensation
$32.16–45.02/hr
Location
Emeryville, CA
Schedule
Full-time
Work Authorization
Not specified

Job overview

Sutter Health is hiring a Patient Services Representative II, Cardiology Call Center. Serves as the first point of contact for patients entering the medical facility, greets and checks‑in patients, verifies information, schedules appointments, updates the electronic health record, facilitates intake procedures, collects payments, and ensures compliance with regulations while communicating effectively with patients, families and providers.

Key focus areas include Serve as first point of contact for patients, Greet and check‑in patients, and Verify patient information.

Important skills include Electronic Health Record, Patient Check-In, Appointment Scheduling, Insurance Verification, Payment Collection, and Effective Communication.

Skills & qualifications

RequiredNice to have

Skills

Electronic Health RecordPatient Check-InAppointment SchedulingInsurance VerificationPayment CollectionEffective Communication

Qualifications

HS Diploma or Equivalent1+ Years Recent Relevant Experience

Full job description

We are so glad you are interested in joining Sutter Health!

Organization:

SPMF-Sutter Pacific Medical Foundation - South

Position Overview:

Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.

** Schedule: Monday - Friday 8 am - 5 pm (subject to change) **

Job Description :

EDUCATION: Equivalent experience will be accepted in lieu of the required degree or diploma. HS Diploma or equivalent education/experience

TYPICAL EXPERIENCE: 1 year of recent relevant experience.

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $32.16 to $45.02 / hour

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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