SERVICE REPRESENTATIVE (TELLER) - DEERFIELD BEACH
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At a glance
Requirements
Credentials this posting asks for.
Job overview
FirstBank PR is hiring a SERVICE REPRESENTATIVE (TELLER) - DEERFIELD BEACH. The Service Representative (Teller) at FirstBank PR in Deerfield Beach handles cash transactions, verifies deposits and checks, balances daily cash and ATM activity, processes ledger entries, orders cash supplies, and provides customer services such as selling foreign exchange, money orders, and loan payments while promoting bank products and solving customer problems.
Key focus areas include Accept cash items deposits and complete regulatory forms and logs, Verify amounts on deposits and examine checks for endorsement, and Enter deposits in passbooks or issue receipts to customers.
Successful candidates bring Previous Cash Handling Experience. Important skills include Microsoft Office, Mathematical Skills, Communication Skills, Cash Handling, Good Mathematical, and Communication. Preferred (not required): Customer Focus, Building Strong Relations, Business Acumen, and Problem Analysis & Solution.
Skills & qualifications
Skills
Qualifications
Full job description
SERVICE REPRESENTATIVE (TELLER)
Essential Functions:
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Accept cash items deposits, and complete regulatory forms and logs are required.
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Verifies amounts on deposits and examines checks for endorsement.
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Enters deposits in depositors’ passbooks, if applicable, or issues receipts to customers.
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Cashes checks and pays out money upon verification of signatures and customer balances.
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Places hold on accounts for uncollected funds.
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Balance cash and ATM (if applicable) transactions daily. Process general ledger entries as required.
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Order supply of cash to meet daily needs, count incoming cash and prepare cash for shipment.
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Provide additional customer service, including sell domestic exchange, travelers’ checks, money orders, cashier checks, payments of loans and pay off, payments of safe deposit box, etc.
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Maintain proper log of official checks, night depository, etc.
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Promote Bank’s services and cross-sale Bank’s products.
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Make concentrated efforts to solve customer problems.
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Make recommendations to supervisor about possible methods to improve department functions.
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File signatures cards and maintain supplies for the teller area.
Competencies:
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Customer focus
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Building strong relations
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Communication
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Business acumen
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Problem analysis & solution
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Ownership
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Vision & values
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Collaboration & teamwork
Required Education and Experience:
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Previous cash handling experience
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Strong knowledge of Microsoft Office
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Good mathematical and communication skills
Preferred Education and Experience:
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A formal training as a teller in a finance institution
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Three years of experience in a similar job or equivalent combination
Other Duties Disclaimer:
Please note this position profile is not designed to cover or include a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
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