SUPV III CUSTOMER SERVICE
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At a glance
Requirements
Credentials this posting asks for.
Job overview
TE Connectivity is hiring a SUPV III CUSTOMER SERVICE. Oversees daily activities of a customer service team at TE Connectivity, fostering a diverse, sustainable, and connected environment while leading a team to deliver timely, efficient, and knowledgeable service.
Key focus areas include Supervising customer service representatives and organizing work schedules and work activities., Providing daily guidance to customer service representatives to ensure customer service is delivered in a timely, efficient and knowledgeable manner., and Identifying system and workflow improvements to enhance the team's efficiency..
Important skills include Supervising Customer Service Representatives, Organizing Work Schedules, Organizing Work Activities, Providing Daily Guidance, Identifying System Improvements, and Identifying Workflow Improvements.
Skills & qualifications
Skills
Qualifications
Full job description
SUPV III CUSTOMER SERVICE
Posting Start Date: 7/31/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
Job Overview
Oversees daily activities of a customer service team.
Job Requirements
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Supervising customer service representatives and organizing work schedules and work activities.
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Providing daily guidance to customer service representatives to ensure customer service is delivered in a timely, efficient and knowledgeable manner.
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Identifying system and workflow improvements to enhance the team's efficiency.
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Establishing customer service work processes and standards in line with organizational customer service initiatives and goals.
What your background should look like
Generally requires Bachelors degree in appropriate field with a minimum of 5 years of progressively responsible professional level experience; Masters degree or higher or local equivalent may be preferred at this level
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Job Locations:
UNIT A,B,C,D,E,F,H, 13F, BLOCK A, WORLD FINANCE CE
SHENZHEN, Guangdong 518001
China
Posting City: SHENZHEN
Job Country: China
Travel Required: Less than 10%
Requisition ID: 156567
Workplace Type: Onsite
External Careers Page: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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