Ocean Import Agent
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At a glance
Job overview
Expeditors International is hiring an Ocean Import Agent. The Ocean Import Agent ensures timely and accurate freight movement and information flow while delivering exceptional customer service within Expeditors' Ocean Import Department.
Key focus areas include Apply operations and industry knowledge, Provide customer service, and Manage vendor relations.
Preferred (not required): Operations Knowledge, Customer Service, Vendor Management, and Procedure Adherence.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Scope of Position
Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.
Major Duties and Responsibilities
- Operations/Industry Knowledge
- Customer Service
- Vendor Relations
- Procedure and Productivity Standards Adherence?
- Accounting
- Accurate and Timely Billing
- Self Development
- Understand department process flow, looking for best practices to improve operational efficiency and productivity
- Overseas communications, timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Bachelor's degree preferred.
- 6 months experience in Ocean Import
- Effective interpersonal skills.?
- Good computer skills (Excel, Word, PowerPoint)
- Attention to Detail
- Fluent in English Reporting Structure
- Ocean Import Lead Agent, Supervisor and Manager
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
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