Sales Executive
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At a glance
Requirements
Credentials this posting asks for.
Job overview
Hyatt Vacation Ownership is hiring a Sales Executive. The Sales Executive role at Hyatt Vacation Ownership presents vacation ownership opportunities to guests, delivering professional sales interactions, maintaining product knowledge, and adhering to company policies while achieving performance targets and providing exceptional customer service.
Key focus areas include Prepare each day to meet guests as a professional sales representative through proper dress and grooming., Adhere to standard work hours 7am – 4pm., and Greet each guest in a warm and friendly manner as specified during initial meeting..
Important skills include Bilingual Fluency (English-Spanish), Customer Service Orientation, Positive Disposition, Verbal Skills, Written Skills, and Multitasking.
Skills & qualifications
Skills
Qualifications
Full job description
PRINCIPAL OBJECTIVE OF POSITION The purpose of the Sales Executive position is to present and involve our guest in the opportunity to become an owner of the finest vacation experience. MAJOR DUTIES AND RESPONSIBILITIES
- Prepares each day to meet guests as a professional sales representative through proper dress and grooming.
- Adheres to standard work hours 7am – 4pm.
- Greets each guest in a warm and friendly manner as specified during initial meeting.
- Uses approved presentation and support materials effectively and exclusively.
- Achieves individual established performance guidelines within established time frames. Contributes to achieving overall site VPG, closing percentage at budget levels, as set by management.
- Provides customer service to guest as specified in training and direction of management.
- Maintains the highest level of company/competition product knowledge by attending all required training sessions.
- Adheres to all established policies and procedures, and position requirements for licensures, certifications, etc.
- Discusses terms and conditions, incentives, points, and product pricing with customers.
- Effectively gains commitment from guest to purchase.
- Completes demo and assessment rides on a regular basis with team leaders & sales managers for the purpose of providing effective coaching and motivation to improve. Models and reinforces effective sales and customer service practices, behaviors, and results.
- Participates in staff meeting and attends other meetings, such as seminars and training as required. QUALIFICATIONS/COMPETENCIES Bilingual fluency (English-Spanish), availability to work flexible schedules and Vacation Ownership Sales Experience. Exceptional customer service orientation and positive disposition, excellent verbal/written skills and work standards, multitasking, follow-up, building business partnerships, attention to details, thriving on ambiguity, openness to differences. Sales Ability/Persuasiveness Work Standards Building Customer Loyalty Teamwork/Collaboration Lead by Example
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Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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