Patient Access Coordinator
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At a glance
Job overview
Baptist Health is hiring a Patient Access Coordinator. The Patient Access Coordinator registers patients accurately, obtains demographic and insurance information, and directs patients while handling inquiries. This role ensures eligibility and benefits are verified, demonstrates skill with access software systems, and establishes patient portion due estimates. The coordinator also performs point of service collections and communicates payment expectations.
Key focus areas include Register patients in a timely and accurate manner, Obtain demographic and accurate insurance information, and Direct patients, answer the phone, and handle inquiries.
Successful candidates bring High School Diploma/G.E.D.. Important skills include Registers Patient, Obtaining Demographic And Accurate Insurance Information, Directs Patients, Answers Phone, Handles Inquiries, and Ensures Eligibility. Preferred (not required): Registration Experience.
Skills & qualifications
Skills
Qualifications
Full job description
Experience Required
None
Minimum Education Required
High School Diploma/G.E.D.
Compensation
$7.25 / hourly
Hours Per Week
40
Number Of Positions
1
Work Schedule and Shift Requirements
First (Day)
Job Description
Summary
Job Description:
Baptist Health Medical Group
Patient Access Coordinator
OBGYN
LaGrange, KY
Full time/First shift
Principle Duties and Responsibilities:
These duties and responsibilities are intended to reflect the major responsibilities and duties of the job but is not intended to describe minor duties or other responsibilities as may be assigned from time to time. These duties include:
Demonstrates a commitment to the mission, vision and values of Baptist Health.
Registers patient in a timely and accurate manner, obtaining demographic and accurate insurance information.
Directs patients, answers the phone, and handles inquiries.
Ensures eligibility, Medicare compliance and benefits are properly verified prior to visit.
Demonstrates skill with all applicable access software systems.
Establishes patient portion due estimates and performs point of service collections activities. Can communicate with patient to establish payment expectations and plans based on individual insurance benefit plans.
Pre-registers patients. Demonstrates ability to have meaningful discussion of benefits with patient when pre-registering, and when present in the department.
Exhibits excellent customer service skills with patients, fellow employees, physicians and office staff.
Performs other related duties as assigned or requested in order to maintain a high level of service.
Completes required continuous training and education, including department specific requirements.
Maintains all patients visit information within the system, updating as requested.
Demonstrates knowledge of the legal aspect of access services, including state and federal regulatory body requirements regarding access services
Minimum Education, Training and Experience Required
High school diploma or equivalent
Registration Experience Preferred
Patient Access, Coordinator, Front Desk, Office, Front Office, Receptionist, Clinic, Customer Service, Administrative
Work Experience
Education
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
"EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to r ace, color, national origin, gender, s exual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing.
NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES
Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056."
Job Type
Full time
Benefits Offered
Not specified
Veteran Preference
No
Place of Work
On-site
Requisition ID
R26100096
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