Patient Access Coordinator
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At a glance
Job overview
Lawrence General Hospital is hiring a Patient Access Coordinator. The Patient Access Coordinator at Merrimack Health arranges efficient and orderly admission of inpatients and registers individuals for hospital‑based outpatient testing or procedures. The role involves collecting patient information, interviewing patients or representatives, entering data into the computer system, distributing information to ancillary departments, and participating in performance improvement and CQI activities while providing professional, respectful service.
Key focus areas include Ensure patient information is collected and patients are informed of hospital policies and procedures., Interview incoming patients or representatives and enter admission information into the computer database., and Distribute appropriate information to ancillary departments..
Successful candidates bring High School Graduate Or Equivalent and Previous Experience With Medical Terminology. Important skills include Communication, Customer Service, Interviewing, and Medical Terminology. Preferred (not required): Adaptability, Organization, Performance Improvement, and CQI Activities.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
At Merrimack Health, we are committed to pay transparency and equity. The base salary range is $17.92 (Min) — $26.63 hourly (Max), excluding fringe benefits and potential bonuses.
Your final base salary will be determined based on your education, experience, licensure, and internal equity considerations. Offers are typically made below the top of the range to support future salary growth.
Join us at Merrimack Health
Our two campuses in Methuen and Haverhill have a total of 320 beds, and we are a full-service, acute care hospital offering comprehensive inpatient medical/surgical units, outpatient care, and 24/7 emergency services. We have three behavioral health units: cardiac telemetry, and critical care service lines. Our Haverhill campus offers all private rooms, and our Methuen campus offers a new state-of-the-art catheterization suite and Joint Center of Excellence, named as a Blue Cross Blue Shield Blue Distinction+ Center for Knee and Hip Replacement.
Position Summary:
Arranges for the efficient and orderly admission of inpatients and registration of individuals who have hospital-based outpatient testing or procedures.
Responsibilities:
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Ensures that patient information is collected and that patients are aware of hospital policies and procedures.
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Interviews incoming patients or representatives and enters information required for admission into the computer database.
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Distributes appropriate information to ancillary departments.
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Participates in performance improvement and CQI activities.
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Excellent communication skills and the ability to deal with individuals at all levels.
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Excellent customer service skills are required.
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Treats patients/families professionally, with respect and dignity
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Demonstrates the ability to be flexible, organized and function under stressful situations.
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Performs other related duties as assigned.
The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work assignments that may be inherent in the job.
Qualifications:
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Education: High school graduate or equivalent.
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Experience: Previous experience with medical terminology
Merrimack Health is a private, non-profit community hospital providing the Merrimack Valley & southern New Hampshire regions with patient-centered, compassionate, and quality health care for the whole family. For over 140 years, the dedicated doctors, nurses, and staff of Merrimack Health have been committed to improving the health of the people and communities we serve. We offer competitive pay, a robust benefit package, generous paid time off and free parking! We are an Equal Opportunity Employer committed to hiring a diverse workforce.
In 2022, Healthgrades ranked MH in the top 5 percent of hospitals in the country, and was awarded a top spot on Forbes’ annual list of America’s Best-In-State Employers 2020!
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