Field Service Manager - East
Most applications go out cold — see where you stand first. No sign-up to start.
Don't just apply. Show up ready.
Olive works from this exact posting — no sign-up to start.
At a glance
Requirements
Credentials this posting asks for.
Job overview
Belimed Inc. is hiring a Field Service Manager - East. The Field Service Manager will oversee the service region across several New England states, handling workforce selection, performance management, P&L monitoring, and customer relations while driving revenue, expense control, and service growth.
Key focus areas include Manage all aspects of the designated service region, including workforce selection, performance management, P&L monitoring, territory needs and opportunities, and customer relations, Monitor and manage overall performance of the service zone, including revenue, expense management, and penetration into the install base, and Ensure achievement of key operational measures such as safety, development, customer satisfaction, operational improvements, revenue generation, and profitability.
Successful candidates bring Associate's Degree Or Equivalent Work Experience, Field Team Management Experience, and Acceptable Driving Record. Important skills include P&L Monitoring, Workforce Selection, Performance Management, Customer Relations, Revenue Management, and Expense Management.
Skills & qualifications
Skills
Qualifications
Benefits
Full job description
Field Service Manager - East
Employer
SteelcoBelimed Inc.
Location
Hartford, CT
Providence, RI
Albany, NY
Boston, MA
New York, NY
Department
Service
Type of work
Full-time
Type of contract
Unlimited
Compensation
$85k-$110k + bonus
SteelcoBelimed, established in 2024 from Steelco and Belimed, leads in advanced cleaning and sterilization solutions. Our motto, ‘Innovate with confidence’, drives us to meet customer needs with cutting-edge products and services. We are your ideal partner for tailored, end-to-end sterile workflow solutions, thanks to a dynamic product range focused on reliability and efficiency. We are setting new benchmarks, ensuring our solutions meet and exceed our customers’ ever-changing requirements.
We believe that winning teams are the key to our success. In SteelcoBelimed you will work in an international, open-minded and hands-on team in a growing industry, committed to improving the health of our society. Apply for this challenging role and join our HQ team in the US.
Job tasks
As theField Service Manager you will manage all aspects of the designated service region, including but not limited to, workforce selection, performance management, P&L monitoring, territory needs and opportunities, as well as customer relations.
Territory:New York, Connecticut, Rhode Island, Massachusetts, Maine, New Hampshire, Vermont
Residency requirement: Within the above territory, with preference for a major airport in MA, RI, or NYC
Travel: Anticipated up to 60% overnight travel in the first year. Depending on residency, some accounts can be 7-8 hours away.
-
Monitor and manage the overall performance of the service zone, including revenue, expense management, and penetration into the install base
-
Ensure the achievement of all key and operational measures, especially in the areas of safety, development, customer satisfaction, operational improvements, revenue generation, and profitability
-
Develop and manage growth and profitability of the field service business by tracking financial performance to ensure profitability
-
Partner with the Sales team to assist in securing capital equipment sales, new service opportunities, and to retain current business; presents the service offering to customers as required
-
Lead the hiring, training, and development of the field service team
-
Drive performance management, including performance reviews, coaching, and development opportunities to direct reports
-
Develop and implement profitable service programs resulting in sales lead generation and excellent customer service
-
Promote seamless collaboration between Sales and Service teams to drive profitability and efficiency
Your profile
-
Associate’s degree or equivalent work experience
-
Hands-on experience managing a field team of at least 10 mechanical technicians
-
Ability to creatively solve business problems through gathering and analyzing data
-
Excellent interpersonal and communication skills
-
Proficiency in Microsoft Office Suite and other basic computer literacy
-
Knowledge of OSHA standards in a service environment
-
Acceptable driving record
-
Ability to travel extensively with little notice prior to travel (~20% overnight)
-
Able to obtain a valid passport for occasional international travel
Our offer
As a full-time team member, you will be eligible for our excellent benefits package to include medical, dental, vision, 401(k) with a partial company match, paid time off and more! You will also be eligible for the Car Allowance program, company cell phone, and laptop.
Join our team and take your career further.
APPLY ONLINE NOW →
SteelcoBelimed, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. EOE
Resume submittals from individual recruiters or third party recruiting agencies will not be considered at this time.
You've read the whole posting — now see how you match it.