Customer Service Account Manager
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At a glance
Job overview
Allied National Services is hiring a Customer Service Account Manager. Allied National Services seeks a reliable, upbeat, and assertive Customer Service Account Manager to join its corporate team in Minneapolis, MN. The role involves coordinating vendor services, handling client requests via phone and email, and ensuring service quality while maintaining CRM systems and managing contractor invoicing.
Key focus areas include Monitor daily attendance of employees, Schedule and coordinate special services via phone, and Conduct pre- and post-service confirmations.
Important skills include Customer Service, Multitasking, Organizational Skills, Decision Making, Time Management, and Communication.
Skills & qualifications
Skills
Qualifications
Full job description
Job Duties
Customer Service Account Manager
Allied National Services | Corporate Office
Allied National Services is seeking a Customer Service Account Manager to join our corporate team. This role is ideal for a reliable, upbeat, and assertive professional who thrives in a fast-paced environment and takes ownership of customer satisfaction.
The Account Manager will coordinate vendor services and respond to client requests via phone and email, ensuring all services meet both client expectations and company standards.
Key Responsibilities:
Monitor and ensure daily attendance of employees
Schedule and coordinate special services via phone
Conduct pre- and post-service confirmations
Respond promptly to emails and phone inquiries
Maintain and update CRM systems
Follow up on equipment repairs and service issues
Process contractor invoices accurately and efficiently
Source, vet, hire, and onboard new contractors and employees
Schedule:
Monday – Friday, 8:00 AM to 4:30 PM
Qualifications:
2+ years of customer service experience in an office setting
Consistent work history
Strong multitasking and organizational skills
Confident decision-making with sound business judgment
Ability to prioritize in a fast-paced environment
Excellent communication and interpersonal skills
Intermediate proficiency in Microsoft Excel
High attention to detail with strong follow-up skills
Management experience preferred but not required
Associate’s or Bachelor’s degree preferred but not required
Allied National Services is a proud EOE. All qualified applicants, regardless of race, color, religion, sex, sexual orientation,
gender identity and/or expression, marital/partnership/civil union status, family or parental status, national
origin, disability, military/veteran status, or any other factor, are encouraged to apply and will receive equal
consideration based on merit, qualifications, and business need.
Minimum Education Required
High School Diploma or Equivalent
Minimum Experience Required
2 - 20 years
Shift
First (Day)
Number of Openings
1
Public Transportation Accessible
Yes
Veterans Encouraged to Apply
No
Physical Required
Yes
Drug Test Required
Yes
Compensation
$30,000.00 - $60,000.00 / Annually
Postal Code
55407
Job Type
Full Time
Place of Work
On-site
Requisition ID
hq
Job Benefits
Not specified
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