Production Manager

Benefits:

• Dental insurance

• Health insurance

• Bonus based on performance

• Opportunity for advancement

• Paid time off

• Training & development

The Floor Coverings International Production Manager is responsible for ensuring smooth planning and execution of all our installation projects, from coordinating materials, selecting professional crews to execute each job to ensuring the high quality of each project through its completion. The Production Manager is key in delivering the level of expectation set up and promised during the sale of the project, ensuring that customers have a positive experience and that jobs are produced both efficiently and profitably. Our unique shop-at-home model allows customers to get perfect new floors without leaving their home and our 350,000+ customers give us an average 5 star rating and glowing reviews.

Working knowledge of carpentry, basic construction skills are preferred. Must have excellent time management and organizational skills, valid drivers license and clean driving record,

Job Details & Perks:

• Growth opportunities.

• Small family owned business.

• PTO

• Previous experience in construction project management is preferred

• Paid training provided

• Full-time

• Valid drivers license and clean driving record are a must

Key Responsibilities:

• Meet with sales staff weekly to discuss recent sales and review customer expectations and product orders.

• Review the list of products needed for each project with the officer manager//buyer, and follow up on delivery ETAs

• Select and schedule the best installation crew for each job.

• Confirm all details of each installation with DA and crew.

• Visit each project daily during installation; ensure installation is progressing smoothly, ensure job site is well maintained and cleaned by installers at the end of each day.

• Communicate job progress daily.

• Discuss and obtain written permission for any changes in contracted work.

• Confirm scope of work and compensation with installers prior to start of job.

• Deliver on expectations contracted in the sales process.

• Manage warehouse inventory of installation materials.

• Consistently search for installers that can offer a better experience to our customer with more reasonable rates.

• Resolve conflicts and complaints immediately.

• Keep warehouse organized and presentable.

• Be available to attend training seminars at owner’s discretion.

• Continue to educate self on new flooring materials and techniques.

• Attend weekly meeting with Franchise Owner at scheduled time.

• Updates logged daily with status of job and upcoming schedule.

• Work weekly and monthly to hit sales installation goals.

• Make decisions and act in accordance with Floor Covering International’s core values and mission.

Qualifications:

• Leadership skill to manage installers and handle conflict appropriately.

• Able to work independently without supervision.

• Able to maintain organization while working on multiple sites.

• Able to problem solve productively.

• Able to make reasonable decisions.

• Portrays a professional image.