Senior Observability Architect

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Senior Observability Architect

About this Role:

At Fiserv, the Enterprise Observability team delivers scalable monitoring, telemetry, analytics and observability solutions across critical applications and infrastructure. As a Senior Observability Architect, you will lead the design, implementation and continuous improvement of enterprise observability platforms utilizing Splunk, Dynatrace, Cribl, OpenTelemetry and automation solutions.

What You’ll Do:

• Design enterprise observability solutions across logs, metrics, traces and events.

• Architect telemetry pipelines using Splunk, Dynatrace, Cribl and OpenTelemetry.

• Lead Splunk and Dynatrace engineering, optimization and administration efforts.

• Develop automation and observability cost optimization strategies.

• Promote SRE, operational excellence, security and governance standards.

• Provide technical leadership and mentoring across engineering teams.

Experience you’ll need to have:

• 10+ years in observability, monitoring, logging or platform engineering.

• 7+ years of Splunk engineering or architecture experience.

• 5+ years of Dynatrace administration experience.

• 3+ years with Cribl, OpenTelemetry or telemetry pipeline engineering.

• 7+ years of Linux administration experience.

• 5+ years of cloud experience (AWS, Azure, or GCP).

• 5+ years of Ansible, Terraform, Python and JavaScript experience.

Experience that would be great to have:

• Splunk Architect, Splunk Enterprise Certified Admin, or related Splunk certifications.

• Dynatrace Professional or Dynatrace Associate certification.

• Experience implementing OpenTelemetry standards and instrumentation frameworks.

• Experience with Kubernetes, container platforms, and cloud-native observability.

• Experience supporting Site Reliability Engineering (SRE) practices.

• Familiarity with CI/CD pipelines and DevOps methodologies.

• Experience within highly regulated industries such as financial services, banking, healthcare, or technology.

• Bachelors degree in IT or relevant experience.

How you’ll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday.

• This role requires use of a computer and audio equipment.

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Salary Range

$128,000.00 - $216,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company’s sole discretion.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected] . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.