(Temp) Authorization Coordinator

Who We Are:

Build a Career That Changes Lives—Including Your Own.

24 Hour Home Care is a leading provider of home care and community-based services dedicated to helping individuals live safely and independently. As part of TEAM Services Group, a private equity-backed healthcare services organization, we combine a mission-driven culture with a commitment to growth, innovation, and operational excellence.

Here, the work you do matters. Whether you’re supporting clients directly or helping drive our business forward, every role contributes to improving lives and strengthening the communities we serve.

Grow with purpose. Lead with heart. Make a difference every day.

Watch this short video to see the heart behind our work, hear what drives our team, and discover the impact you can make at 24 Hour Home Care.

Who You Are:

You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies:

In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page

Sound interesting? Read on for more details!

The Role:

The Authorization Coordinator supports the Disability Services team by ensuring client service authorizations are accurately entered, maintained, and monitored within the billing system. This role partners with Regional Centers, branch operations, and internal teams to resolve authorization discrepancies, maintain accurate records, and support timely billing while delivering exceptional service to internal and external stakeholders.

Primary Responsibilities

• Accurately review, enter, and maintain a high volume of client service authorizations within the billing system for multiple branch locations.
• Monitor authorization activity, identify discrepancies, and communicate with Regional Center partners and internal teams to resolve issues in a timely manner.
• Collaborate with Accounting and Operations to investigate authorization-related billing discrepancies and ensure accurate client records.
• Maintain organized documentation while ensuring authorization data remains accurate, current, and compliant with organizational standards.
• Provide administrative support and complete additional projects or duties as assigned.

This is a hybrid position, coming into the El Segundo office 3x/week.

Work Schedule: Business hours are 8:00 a.m. to 6:00 p.m. Pacific Time. Depending on the position and business needs, employees may be required to work any scheduled shift within these operating hours.

Please note that this is a TEMPORARY position.

What You Bring to the Table:

Qualifications

• High school diploma or GED required; Associate degree preferred.
• 0–3 years of customer service, administrative, healthcare operations, or related experience.
• Proficiency with Microsoft Office, including Word, Excel, and Outlook.
• Excellent verbal and written communication skills with the ability to collaborate effectively with internal and external partners.
• Ability to manage multiple priorities, work independently, and maintain accuracy in a fast-paced environment.

Skills

• Data entry and accuracy
• Organization and attention to detail
• Problem-solving
• Communication and collaboration
• Time management
• Customer service
• Confidentiality and professionalism
• Microsoft Office proficienct

What We Bring to the Table:

Learn more about 24 Hour Home Care's benefits for temporary employees here!

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.

Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.

Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.

• By Email: [email protected]
• By Web: https://dcba.lacounty.gov/contact-us/
• By Phone: (800) 593-8222

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position:

$21—$23.63 USD