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Weekend Unhoused Outreach Ambassador

Block by Block

Reno, NVJob$21/hrTracked 1mo agoSeen in employer's feed 5 days ago
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At a glance

Compensation
$21/hr
Location
Reno, NV
Work Authorization
Not specified

Requirements

Credentials this posting asks for.

Nevada Driver's License

Job overview

Block by Block is hiring an Unhoused Outreach Ambassador (Weekends & NV CA Required). The Unhoused Outreach Ambassador establishes and builds relationships with local social service agencies to direct unhoused individuals to needed resources. This role involves identifying those in need, patrolling the district on bike or foot, observing and reporting unwanted behaviors, and providing accurate descriptions to law enforcement when necessary. The ambassador also actively acknowledges pedestrians and provides directions or information.

Key focus areas include Actively identify those in need and establish relationships, Introduce individuals to established programs and agencies, and Develop constructive and cooperative working relationships with city, county, and state agencies.

Successful candidates bring Nevada Driver's License, Clean Driving Record, and Work Weekends. Important skills include Hospitality Skills, Establish Relationships, Observe And Report, Reporting, Professionalism, and Excellent Communication Skills.

Skills & qualifications

RequiredNice to have

Skills

Hospitality SkillsEstablish RelationshipsObserve and ReportReportingProfessionalismExcellent Communication SkillsArticulate Accurate DescriptionsRemain Calm in High-Pressure Situations

Qualifications

Nevada Driver's LicenseClean Driving RecordWork WeekendsWork Outdoors in All Weather ConditionsHigh School Diploma or GEDPhysical Capacity to Walk and Stand or Ride a Bike Continuously During an Eight-Hour Shift

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) Match

Full job description

Weekend Unhoused Outreach Ambassador

#BBB-5794

Reno, Nevada, United States

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Benefits

We are proud to offer the following benefits:

  • Insurance: Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.

  • Paid time off: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements), Paid Leave (only where required by law), Holidays (only where required by contract agreement), Floating Holidays (only where required by contract agreement), Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA), Jury Duty (only where required by law).

  • Bonuses: Availability of bonuses varies and is dependent on multiple factors including but not limited to: location, position and contract agreements. Employee Recognition Awards, Employee Referral Bonus Program (select positions only), Bonus Program (Operations Manager, RVP, and executive positions only).

  • Other: 401K Retirement Savings Plan, Vehicle Allowance (only available for specific corporate positions, based on location and position).

Salary Range

$21-$21.00

Job Description

Position: Unhoused Outreach Ambassador (Weekends Only)

Pay Rate: $21.00 Hourly Pay

Shift details:

Saturday & Sunday Only

  • 2pm-10:40pm

Requirements:

  • Nevada Driver's License Required

  • Hospitality

  • Outreach (working with the unhoused community)

Ability to work outdoors in ALL weather conditions

Job Summary:

Responsible to establish and build relationships with local social service agencies and strive to direct the unhoused and others in need of services to agencies and programs that are able to provide needed resources such as crisis intervention.

Key Responsibilities:

  • Actively look to identify those in need and establish relationships. Introduce them to established programs and agencies that are there to help meet their needs. Work towards establishing mutual respect to reduce the public nuisance perception of homelessness.

  • Establish relationships and resources: Develop constructive and cooperative working relationships with the city, county and state agencies that are in place to respond to the needs of the homeless and neediest of the community. Strive towards a cooperative effort to make a positive impact on homelessness in the district.

  • Patrol the district: Patrol on bike or foot to locate and reach out to those in need, as well as to direct those in public spaces to services or more suitable locations.

  • Observe and report: While on patrol be watchful for unwanted behaviors or criminal activity and report to Safety Ambassadors via two-way radios.

  • Hospitality: While on patrol will go out of the way to actively acknowledge pedestrians with a friendly greeting or identify visitors in order to provide directions, information, city information or recommendations.

  • Reporting: Creates written, detailed, and accurate Incident reports.

  • Provides accurate descriptions of persons, vehicles and other similar identifiers to law enforcement and others when needed.

  • Professionalism: Must maintain a helpful, positive, and professional environment in full compliance with applicable laws, regulations, policies, procedures and overall Block by Block standards of expected professionalism.

Reasonable accommodations may be made to allow individuals with disabilities to perform the essential functions of the job.

We are proud to offer the following benefits:

  • Insurance

:

Medical with available FSA and/or HSA, Dental, Vision, Short-Term and Long-Term Disability, Life, and Accidental Death and Dismemberment, Critical Illness, and Accident.

  • Paid time off

: Vacation, Sick Time and/or PTO (Only where required by local requirements and contract agreements

), Paid Leave (only

where required by law

), Holidays (only where required by contract agreement

), Floating Holidays (only where required by contract agreement)

, Birthday Pay (eligible after one year of service at most locations unless otherwise stated in CBA

), Jury Duty (only where required by law

).

Other

: 401K Retirement Savings Plan

Requirements

Education/Requirements:

  • High School Diploma or GED

  • Must have excellent communication skills

  • Must be able to articulate an accurate description of persons, vehicles, and other similar identifiers.

  • Must have the ability to remain calm in high- pressure situations

Physical Abilities:

  • Must have the physical capacity to walk and stand or ride a bike continuously during an eight-hour shift, with normal breaks (two fifteen minutes, and one thirty-minute meal break)

  • Must be able to work outdoors in all conditions with provided inclement weather gear

Block by Block is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Shift

2nd Shift

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